Otis Elevator Co. · 2 hours ago
Service Mechanical Engineer
OT325: NSP - BLOOMFIELD, CT 212 WEST NEWBERRY RD, BLOOMFIELD, CT, 06002 USA
Full-time
Onsite
Mid Level
$75K/yr - $113K/yr
3+ years expOtis Elevator Co. is a leading elevator and escalator manufacturing company. The Service Mechanical Engineer role focuses on supporting field service and maintenance teams by managing projects, providing engineering support, and developing solutions for elevator components.
Building MaintenanceCommercialIndustrialMachinery ManufacturingManufacturingTransportation
No H1B
Responsibilities
Manage moderately sized and complex projects spanning across multiple disciplines
Provide input to optimize department processes, improving collection of data related to engineering tasks, time allocated, and value delivered
Provide engineering support for manufacturing and contract engineering of current production and legacy parts
Support field mechanics with troubleshooting of elevator or escalator components and systems
Support engineering requests from OSC departments such as supply chain, customer service, modernization, assembly, machine shop, and warehouse
Create engineering drawings of parts and assemblies
Create and updating Spare Parts Leaflets (SPLs) and Technical Information Publications (TIPs)
Investigate public incidents and perform RRCA to determine cause and corrective actions
Create tools, parts, and technical documents for field repair, installation, and maintenance of Otis and competitor equipment
Create work instructions for production of parts and systems
Research and performance testing for elevator systems development
Resolve part quality issues for current production and legacy parts
Support supply management and warehouse operations by providing stocking recommendations for new and existing parts and work to reduce part costs and lead times
Jobsite testing and surveying
Work to develop engineering solutions to replace obsolete components
Participate in Change Notice reviews with Otis New Equipment division
Provide training for mechanics and field engineers
Qualification
Required
Bachelor's degree in Mechanical Engineering with 4 years of engineering experience, or a Master's degree with 3 years of engineering experience
Essential strong analytical and problem-solving skills
Excellent organizational and time management skills
Self-motivated and results-driven with keen attention to detail
Capable of working independently and in teams, managing multiple projects
Ability to utilize AI to enhance day-to-day operations
Knowledge of design/drafting practices, geometric dimensioning, and tolerance, materials, and processes
Required proficiency in Microsoft Word and Excel
Proficient in 3D modeling software (Creo, AutoCAD)
Ability to travel
Experience in manufacturing and supplier relations
Preferred
Preferred experience with 3D printing
Valued knowledge of elevator or escalator mechanical components and systems
Benefits
We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
Enjoy three weeks of paid vacation, along with paid company holidays
We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
Life insurance and disability coverage to protect you and your family.
Voluntary benefits, including options for legal, pet, home, and auto insurance.
We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
Pursue your educational goals with our tuition reimbursement program.
Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.
Company
Otis Elevator Co.
At Otis, we are dedicated to connecting you to the people and places that matter.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2025-09-02Post Ipo Debt· $500M
2002-01-04IPO
Leadership Team
Anurag Maheshwari
EVP and Chief Financial Officer
Nicolas Lopez
Senior Vice President & Managing Director, Southeast Asia at Otis Elevator Co.
Recent News
Morningstar.com
2026-01-22
2026-01-09
2026-01-07
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