GreenWaste · 7 hours ago
Customer Service Representative
San Jose, CA
Full-time
Onsite
Entry Level
1+ years expGreenWaste is an industry leader in recycling and waste diversion, focused on environmental sustainability and innovation. They are seeking an experienced Customer Service Representative to provide effective support to their facilities and ensure high-quality service to internal and external customers.
CleanTechRecyclingWaste Management
No H1B
Responsibilities
Managing and answering large amounts of customer service calls/questions and resolving calls in a timely manner
Schedule deliveries, exchanges, and removals of containers
Documenting all customer service in our company specific database
Maintaining customer records by updating account information
Emailing/mailing service information to our customers
Data entry duties/reporting
Process credit card payments
Dispatching drivers on radio/scheduling drivers
Assist Customer Service Supervisor with reporting, routing, billing, and other duties
Qualification
Required
At least 1 year of customer service experience preferred
Must be familiar and able to use current operating computer systems
Proficient in Microsoft Word, and Microsoft Outlook
Knowledge on basic math skills such as adding, subtracting, multiplication and division using whole numbers, fractions, decimals, and percentages
Ability to carry out instructions when they are provided orally or in writing
Ability to read, and write routine reports and correspondence
Effective problem-solving skills and ability to follow communication procedures, guidelines and policies
Communicate effectively using appropriate communication tools and techniques
Ability to manage time and
Be a team player and have the ability to work well with others
Ability to lift at least 10 lbs. using proper lifting techniques
Ability to sit or stand as needed
Reaching above the shoulder or below the waist
Company
GreenWaste
GreenWaste has been an industry leader in recycling and waste diversion for more than 35 years and is on a growth trajectory after private equity investment in 2021.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Clete Elms
Chief Executive Officer
Kevin DiVincenzo
Chief Operating Officer
Recent News
EIN Presswire
2025-08-06
Company data provided by crunchbase