Central City Concern · 13 hours ago
Program Supervisor III
Portland, OR
Full-time
Onsite
Mid, Senior Level
$59K/yr - $83K/yr
2+ years expCentral City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty and addictions. The Program Supervisor III will be responsible for supervising the Karibu Culturally-Specific Stabilization staff and overseeing the day-to-day operations of a program supporting African American / Black men in early recovery stages. This role includes ensuring compliance with contract requirements, providing staff supervision, and collaborating with various behavioral health services.
AssociationCharityHealth CareNon ProfitSocial
Responsibilities
Supervise Peer Support Specialist, and Assistant Case Management Staff
Coordinate and monitor daily operations of staff, ensuring adequate staffing and coverage
Responsibilities include hiring, conducting regular performance evaluations, coaching, reviewing requests for time off and schedule changes, discipline, and termination of assigned personnel
Plan and facilitate regular staff & partner meetings
Co-facilitate interdisciplinary case consultations with clinical and supportive housing staff
Maintain effective communication with direct reports, supervisor, tenants and property management staff
Oversee appropriate management and maintenance of case management system. Input and maintain accurate records of client’s progress in working toward individualized housing goals using MS Office, Apricot and HMIS
Monitor building occupancy and vacancy of beds in order to ensure occupancy is at an optimal level
Assist in development and implementation of new program policies and procedures and processes as needed
Provide training, assistance and guidance to staff who are assisting clients in working toward the goals of recovery, healthcare connections, income enhancement, obtaining and maintaining permanent housing, and developing self-sufficiency
Aid and guide staff who are assisting individuals in completing needs assessments and developing goal driven plans
Assist the Associate Director of Supportive Housing as needed
Take a collaborative and hands-on approach with team members when difficult client related issues need resolution
Oversee and facilitate events as needed
Ensure program forms reflecting the current needs of the program are in place
Ensure accurate ongoing progress notes are in place
Attend clinical staff meetings and case conferences in order to help initiate aftercare plans for clients
Ensure proper coordination between Karibu Supportive Housing Staff and BHS and SUDs programs
Supervise and monitor all administrative responsibilities of staff in the Karibu program
Work as a team member with the CCC staff
Develop working relationships with alcohol & drug corrections treatment providers, mental health providers and other outside resources for Karibu clients
Monitor client utilization of assigned space
Provide reports and other paperwork as required
Participate in compliance, quality assurance and quality improvement activities as directed
Be available by cell phone 24/7 for all emergencies
Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security. Support compliance with all privacy and security requirements pursuant to community partners' and outside providers' patient confidentiality agreements, including privacy and security requirements for EMR access. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee
Gather, edit, and refine program boilerplates and impact data. Help to keep files organized and updated
Perform related duties as assigned, within the scope of the role
Qualification
Required
High School diploma or GED required plus two years of experience working with Offender/Re-Entry population, and individuals dealing with chemical dependency, mental health and homelessness
One year of supervisory or team lead experience required
Ability to adhere to Central City Concern's drug-free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Work Place Act of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol
Must pass a pre-employment drug screen and background check
Must not actively be on parole or probation
May be required to carry an agency cell phone for work use. Cell phone will be provided by Central City Concern
Physical ability to bend, stoop, kneel, squat, twist, reach, pull, lift heavy objects and climb stairs several times a day with reasonable or no accommodation
Must adhere to agency's non-discrimination policies
Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, cultural backgrounds, lifestyles, and sexual orientations, and treat each individual with respect and dignity
Demonstrated basic knowledge and skills in chemical dependency, mental health and issues of homelessness
Ability to work with ex-offenders in groups and as individuals
Ability to work as a team member and to establish priorities
Ability to display a non-judgmental attitude, and a willingness to learn new skills
Ability to work with clients having severe mental health issues, life threatening physical health issues, MR/DD issues and dangerous psychopathy
Demonstrated ability to work without supervision
Demonstrated knowledge of community and social agencies, and self-help groups
Ability to supervise all support staff members
Sufficient manual dexterity and physical ability to perform assigned tasks
Ability to communicate clearly and concisely both verbally and in writing
Knowledge of how deal with a combative tenant/client
Ability to work in an environment where people may be verbally hostile
Ability to work in an environment where people may threaten bodily harm
Ability to manage time and meet deadlines
Ability to understand and follow verbal and written instructions
Ability to work courteously with the general public, tenants, and co-workers
Ability to maintain accurate records and necessary paperwork
Ability to learn and apply training instruction
Knowledge of de-escalation methods or ability to be trained in de-escalation methods
Ability to effectively communicate with clients, co-workers, corrections personnel, police, courts merchants, the public at large and supervisor
Ability to provide leadership
Ability to provide advocacy, as appropriate
Professional maintenance of appropriate boundaries
Ability to establish and maintain cooperative working relationships with those contacted during the course of work
Preferred
Bachelor's degree in a relevant field
CADC I
Valid driver's license preferred. If required to drive, must pass a DMV background check, and be designated an “acceptable” driver as outlined in Central City Concern's Fleet Safety Policy. If required to drive, must pass an initial driver's training within 60 days of being an approved driver and continued recertification training
Benefits
Generous paid time off plan beginning at 4 weeks of PTO accrual per year! Accrual amount/rate increases with longevity.
Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
Up to 11 recognized Holidays and 2 personal holidays (dependent on work shift schedule).
Comprehensive Medical, Vision, and Dental insurance coverage.
Employer Paid Life, Short-Term Disability, AND Long-Term Disability Insurance!
Sabbatical Program offering extended time off at years 7, 14, and 21.
Relocation packages are available for qualified positions/candidates
Company
Central City Concern
Central City Concern is a nonprofit organization that provides pathways to self-sufficiency and contributes to homelessness.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$3.4MKey Investors
CDA Foundation
2024-07-30Grant
2024-04-26Grant
2024-02-02Grant· $3.4M
Leadership Team
Clay Cooper
IT Director of Enterprise Applications
Recent News
2024-11-28
2024-04-09
Company data provided by crunchbase