Zurich Insurance · 7 hours ago
Pollution Claims Specialist I
Schaumburg, IL
Full-time
Hybrid
Entry Level
$54K/yr - $89K/yr
2+ years expZurich North America is hiring a Pollution Claims Specialist I to join their team. The role involves handling single and multi-party pollution claims, ensuring efficient and effective claims management while delivering customer-centric service.
Financial ServicesInsuranceProductivity Tools
No H1B
Responsibilities
Document claims file by accurately capturing and updating claims data/information in compliance with best practices for low to moderate exposure and complexity personal or commercial line claims
Exercise judgement to determine liability by gathering and analyzing relevant facts; utilizing applicable law; establishing basic principles of negligence
Exercise judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage
Work to have a timely resolution to claims by developing case strategy; developing a case evaluation; escalating issues as appropriate
Establish timely reserves and perform ongoing review throughout claims cycle within authority limit by estimating and validating value of claims
Assess damages by calculating applicable damages or range of damages allowed by law
Negotiate settlement of claim by establishing appropriate negotiation strategy and utilizing available tools and resources within authority limits
Meet quality standards by following best practices
Ensure customer service by proactively communicating information; responding to inquiries; following customer protocols and may participating in customer marketing efforts
Manage expenses by working within vendor approved networks and managing scope of work assigned to outside contractors. Departs from approved vendors with manager approval, where in the best interests of the insured
Ensure legal compliance by following state and federal laws and regulations and internal control requirements
Refer claim to subrogation and fraud teams by identifying potential subrogation and fraud
Contribute to profitable growth by providing risk insight, information and trends to Business Unit or customer as needed
Protect Zurich’s reputation by keeping claims information confidential
Maintain professional and technical knowledge by participating in educational opportunities, staying current with industry trends, establishing personal networks. And participating in professional societies
Qualification
Required
Bachelor's Degree and 2 or more years of experience in the Claims or Insurance area
Zurich Certified Insurance Apprentice including an Associate Degree and 2 or more years of experience in the Claims or Insurance area
High School Diploma or Equivalent and 4 or more years of experience in the Claims or Insurance area
Completion of Zurich Claims Training Program and 2 or more years of experience in the Claims or Insurance area
Must obtain and maintain required adjuster license(s)
Microsoft Office experience
Knowledge of insurance regulations, markets and products
Benefits
Short-term incentive bonus eligibility set at 10%
Competitive pay and comprehensive benefits for employees and their families
Company
Zurich Insurance
Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 75 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-12-07IPO
Leadership Team
Aleksandar Vidovic
CEO
Walter Jopp
Chief Executive Officer - ME Life
Recent News
Morningstar.com
2026-01-19
2026-01-07
Beinsure - Insurance, Reinsurance, InsurTech Insights
2025-11-26
Company data provided by crunchbase