State of Utah · 1 hour ago
IT Analyst II - Verifiable Digital Credentials (VDC)
Salt Lake County, UT
Full-time
Hybrid
Mid LevelThe State of Utah's Division of Technology Services is seeking an IT Analyst II to support the implementation of verifiable digital credentials. This role involves collaborating with product owners and vendors to ensure the technical requirements and infrastructure of the VDC system are met, while also providing end-user support and maintaining system documentation.
GovernmentInformation TechnologyLaw Enforcement
Responsibilities
Identify Solutions: Translate customer needs into actionable technical requirements and clear user stories
System Oversight: Monitor system performance, availability, and capacity, proactively identifying and remediating potential issues
Security & Compliance: Implement security configurations and policies across cloud and mobile environments, ensuring all systems meet audit and security review requirements
Maintenance & Automation: Manage patch updates, configuration changes, and automation workflows to optimize system stability
Technical Documentation: Author and maintain comprehensive documentation for system configurations, operational procedures, and process flows
Technical Liaison: Serve as the central technical point of contact for team members, vendors, and cross-agency partners
Technical Translation: Distill complex technical concepts into accessible information for non-technical stakeholders and the general public
Collaborative Alignment: Foster transparency across DTS and private sector partners to refine the vision and roadmap for the VDC system
Strategic Growth: Stay current on industry trends and best practices regarding VDC technology to inform future system evolution
Agile Integration: Actively participate in SAFe ceremonies (PI Planning, Sprint Reviews, etc.) to ensure development alignment with the product vision
Feature Decomposition: Collaborate with developers to break down high-level features into manageable stories for efficient delivery
End-User Support: Resolve complex connectivity and access issues, coordinating resources across support groups to ensure high-quality customer service
Qualification
Required
Experience with formal testing methodologies and techniques
Interact with people in a manner which shows sensitivity, tact, and professionalism
Plan, organize, and prioritize time and workload in order to accomplish tasks and meet deadlines
Highly proficient in written, verbal, and presentation communication skills
Ability to partner with other functions across IT and business to ensure collaboration, consistency, and quality of solutions
Experience working with and/or designing APIs
Understanding of cloud environments such as Amazon Web Services or Google Cloud
Demonstrated ability to work collaboratively and build trusting relationships with stakeholders
Ability to help remove roadblocks for team members
Ability to present technical subject matter to internal and external stakeholders
Excellent problem-solving skills
Understanding of agile methodologies and tools
Strong desire to learn powered by curiosity
Preferred
Implementation, securing, and managing APIs
Consuming APIs from applications
Electronic data exchange standards
Application troubleshooting and diagnostics
Understanding of how the following technologies operate: REST and GraphQL APIs, JSON and XML, SQL, QR Codes, Version control, CI/CD tools, Digital signatures, encryption, and cryptography, Verifiable credentials
Mobile application troubleshooting
Technical process diagramming and documentation
Understanding API gateway/proxy solutions
Common API Testing Tools
High availability, load balancing and failover configurations for IT platforms
Integrating multiple systems and data mapping
Working in an agile/scrum/SAFe environment
Benefits
Health Insurance - Public Employee Health Program (PEHP)
Retirement - Utah Retirement Systems (URS)
Paid Time Off
Company
State of Utah
State of Utah provides links to government information sites and departments.
Founded in 1896
10001+ employees
H1B Sponsorship
State of Utah has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Chris Williamson
Chief Technology Officer
Daniel Frei
Chief Financial Officer- Department of Technology Services
Recent News
2025-09-04
Help Net Security
2025-03-18
Press Telegram
2025-01-14
Company data provided by crunchbase