Mercedes-Benz USA · 18 hours ago
Advanced Business Intelligence
Jacksonville, FL
Full-time
Onsite
Senior Level
5+ years expMercedes-Benz USA, headquartered in Atlanta, GA, is one of Fortune's 100 Best Companies to Work For. They are looking for an expert in business intelligence and data analytics to support Engineering Services and Warranty Compliance, focusing on improving data processes and promoting data-driven improvements in customer satisfaction and brand quality.
AdvertisingAutomotiveMachinery Manufacturing
Responsibilities
Develop, maintain and enhance reporting processes to meet business requirements, leveraging platforms such as Snowflake, Databricks, Azure, and Medallion
Maintain various vehicle quality and warranty-related metrics and KPIs
Coordinate and perform complex analyses with specialized departments
Satisfy adhoc requests from Engineering Service and throughout MBUSA, ensuring end-to-end completion, formatted and tailored to business needs (avoiding data dumps with excessive information)
Serve as data steward for the warranty team, managing schemas and data catalogs (e.g., XENTRY, NetStar, ESS-HO)
Collaborate with IT on data warehouse migrations and implementations, such as transitioning from ADW to Medallion architecture (Databricks) with domain-centric data organization
Lead data compliance, quality, mapping, modeling, archiving, and documentation (e.g., Corporate Data Catalog)
Develop, maintain, and publish dealer-facing warranty reporting to assist dealers in tracking and controlling warranty costs (requires expertise with PowerBI, AQUA, Tableau, Qlik)
Ensure warranty data compliance with regulatory requirements (e.g., Project 85+ for Consent Decree compliance)
Provide warranty data to support Legal and Vehicle Compliance & Analysis departments and report to US agencies
Provide expert support on BI and analytics tools (AQUA, Qlik, PowerBI, Tableau, etc.)
Review the quality of warranty data to identify potential issues with incorrect or outdated data, especially during system transitions (e.g., Databricks vs Qlik), ensuring proper identification of US vs MBAG contexts
Qualification
Required
Degree (accredited) or equivalent work experience with emphasis in Statistics, Data & Analytics, or Business Management
5-7 years of experience in Automotive Retail, including sales, service, and parts
5-7 years of experience in Automotive technical information systems
5-7 years of experience in Fundamental business practices
5-7 years of experience in Business Management (strategic planning, resource allocation, leadership, HR management, process methods)
Experience in PowerBI, Tableau, Qlik is required
Preferred
Flexible hours/work schedule
Valid driver's license
Domestic and international travel, holidays and weekends when required
Benefits
Mitarbeiterhandy möglich
Mitarbeiter Events
Gesundheitsmaßnahmen
Betriebliche Altersversorgung
Mobilitätsangebote
Flexible Arbeitszeit möglich
Mitarbeiterrabatte möglich
Coaching
Mitarbeiterbeteiligung möglich
Parkplatz
Company
Mercedes-Benz USA
MBUSA is responsible for the distribution, marketing and customer service for all Mercedes-Benz products in the United States.
1001-5000 employees
H1B Sponsorship
Mercedes-Benz USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (6)
2023 (6)
2022 (5)
2021 (12)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Dimitris Psillakis
Head of Marketing and Sales North America and CEO
Sanjeev Sharma
Head of IT Infrastructure and Cross Functions Marketing & Sales (CTO)
Recent News
2025-12-25
2025-12-24
Company data provided by crunchbase