SoftWave TRT · 1 day ago
Credit and Billing Manager
Alpharetta, GA
Full-time
Onsite
Senior Level
5+ years expSoftWave TRT is a fast-growing medical device company revolutionizing regenerative medicine with FDA-cleared shockwave therapy devices used by top healthcare providers nationwide. They are seeking a Credit & Billing Manager to build, lead, and optimize the company’s billing, credit, and collections functions, playing a critical role in implementing NetSuite and managing a small team. The ideal candidate will be hands-on and strategic, focused on building best-in-class billing operations.
ManufacturingMedicalMedical Device
Responsibilities
Oversee end-to-end billing, credit, and collections operations, ensuring accuracy, timeliness, and compliance
Manage customer invoicing, payment application, dispute resolution, and account reconciliations
Establish and maintain credit policies, credit limits, and risk assessments aligned with company objectives
Monitor and manage accounts receivable aging, proactively driving collections and reducing DSO
Partner with Sales, Customer Success, and Finance to resolve billing issues and improve customer experience
Serve as a key contributor to the NetSuite implementation, particularly for billing, AR, and credit workflows
Design, document, and implement standardized processes, procedures, and controls to support scalability
Ensure billing and AR processes align with revenue recognition, deferred revenue, and GAAP requirements
Identify opportunities to automate and improve efficiency through system enhancements and reporting
Lead, train, and mentor a small billing and credit team, fostering accountability and continuous improvement
Establish performance metrics and ensure consistent execution across the team
Collaborate closely with Accounting, Finance, Sales Operations, and Customer Support to support company growth
Support month-end close activities, audits, and reporting related to AR, billing, and cash collections
Prepare and analyze AR, collections, and cash application reports for leadership
Provide insights into trends, risks, and opportunities related to customer payments and credit exposure
Assist with forecasting collections and supporting broader cash flow planning
Qualification
Required
Bachelor's degree in Accounting, Finance, Business, or a related field
5+ years of progressive experience in billing, accounts receivable, credit, or order-to-cash operations
Prior experience implementing or working within NetSuite strongly preferred
Experience building or improving billing and credit processes in a growing organization
Previous people management or team lead experience
Strong understanding of AR, billing, collections, and internal controls
Ability to partner cross-functionally and communicate clearly with both financial and non-financial stakeholders
Highly organized, detail-oriented, and comfortable in a fast-paced, evolving environment
Preferred
Experience in medical device, healthcare, SaaS, or equipment-based businesses
Experience in a high-growth, PE-backed, or scaling organization
Benefits
Health, dental, and vision insurance
Paid holidays & PTO
Company
SoftWave TRT
SoftWave TRT develops medical devices using acoustic wave technology for pain relief and tissue regeneration.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Laura Leszczynski
Chief Marketing Officer
Company data provided by crunchbase