Dental Office Software · 14 hours ago
Dental Treatment Coordinator/Front Office
Apple Valley, CA
Full-time
Onsite
Entry, Mid Level
$22/hr - $26/hr
2+ years expDental Office is seeking a dedicated and detail-oriented Dental Treatment Coordinator/Front Office professional to join their dynamic dental team. This role is essential for ensuring smooth clinic operations, delivering exceptional patient service, and coordinating treatment plans effectively.
ConsultingDentalInformation TechnologyMedicalSoftware
Responsibilities
Greet patients warmly and professionally, providing outstanding customer service while managing multi-line phone systems and scheduling appointments efficiently
Verify insurance coverage, perform insurance eligibility checks, and handle insurance claims processing using systems such as Epic, Meditech, Dentrix, Eaglesoft, or Athenahealth
Assist patients with intake procedures, explaining treatment options, and reviewing documentation to ensure accuracy and completeness
Assist and clean in the back office as necessary
Manage medical and dental records with meticulous attention to HIPAA compliance and health information management standards
Coordinate treatment plans by collaborating with dental providers and ensuring patients understand their care options and financial responsibilities
Perform insurance verification, billing, coding and follow-up on outstanding payments to optimize collections
Maintain accurate documentation review and ensure all patient information is up-to-date within Electronic Health Record (EHR) systems such as eClinicalWorks or Meditech
Support clinic operations through clerical tasks including filing, data entry (10 key typing), and managing office supplies to promote an organized environment
Demonstrate proficiency with computer skills including Microsoft Office Suite to generate reports, correspondence, and administrative documentation
Uphold compliance with HIPAA regulations while handling sensitive medical information with confidentiality and professionalism
Qualification
Required
Proven experience working in a dental or medical front office environment with familiarity in dental terminology and medical billing practices
Strong knowledge of EMR/EHR systems such as Dentrix, Eaglesoft, Epic, Meditech, or Athenahealth
Proficiency in dental coding along with understanding of Medi-Cal and HMO billing procedures
Demonstrated ability to manage insurance verification processes accurately while providing exceptional patient service
Strong organizational skills with experience in clinic management, appointment scheduling, and handling multiple priorities efficiently
Familiarity with health information management standards such as HIPAA compliance is essential
Computer literacy including typing speed (10 key typing), Microsoft Office applications, and familiarity with multi-line phone systems
Dental Treatment Coordinating: 2 years (Required)
Ability to Commute: Apple Valley, CA 92308 (Required)
Work Location: In person
Preferred
Experience with Medisoft or similar platforms is advantageous
Excellent communication skills with the ability to provide clear instructions and maintain professional phone etiquette in a bilingual setting preferred
Previous dental office experience or clinic experience is highly desirable
Benefits
401(k) matching
Employee discount
Retirement plan
Company
Dental Office Software
Com mais de 25 anos de atuação, somos uma referência em soluções para a odontologia, impactando mais de 40 mil dentistas.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase