AHW LLC · 6 hours ago
Service Technician - Turf and Utility
Harvard, IL
Full-time
Onsite
Mid Level
$17/hr - $32/hr
3+ years expAHW LLC is a company specializing in the maintenance of John Deere turf and utility equipment. They are seeking a Service Technician to independently perform complex diagnostics, service repairs, and maintenance work, while also engaging with customers regarding their service needs.
Manufacturing
Responsibilities
Performs complex diagnostics and repairs on John Deere turf and utility equipment
Participates in required Service EDUCATE Training programs
Supports customer clinics
Reviews and explains any maintenance, repair, or other service concerns directly with the customer and documents on work order
May establish and implement effective stocking processes with the Parts Department to maintain the proper seasonal parts inventory
Maintains current knowledge of John Deere and competitive products
Maintains condition of mobile service vehicle, trailer, inventory, tools and equipment
Completes all reports and forms required in conjunction with work assignments
Accounts for all time and material used in performing assigned duties
Maintains a safe working environment and adheres to company safety program at all times
Performs other duties as assigned
Qualification
Required
3+ years of experience performing service repairs
Outstanding interpersonal and customer service skills
Ability to perform complex repairs and required maintenance using special tools and equipment following Technical Manual procedures
Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of turf and utility equipment
Ability to use Service Advisor and basic computer functions
Ability to operate vehicles and equipment used for diagnostic purposes
Ability to lift at least 75 lbs. repeatedly
High School Diploma or equivalent experience required
Benefits
Health
Dental
Vision
Life
Disability
Accident
Critical illness insurance
Paid time off
401(k)
Cell phone allowance
Safety item reimbursements
AHW branded clothing
Training
Company
AHW LLC
AHW is your trusted John Deere Dealer, and your source for new and used tractors, combines, sprayers, riding mowers and commercial equipment in east central Illinois and western Indiana.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Sean Hogan
Chairman CEO
Recent News
2022-07-28
Company data provided by crunchbase