Verizon · 17 hours ago
Senior Manager Systems Analysis
Basking Ridge, NJ
Full-time
Hybrid
Senior Level
$124K/yr - $238K/yr
6+ years expVerizon is a leading telecommunications company that empowers how people live, work, and play. The Senior Manager of Systems Analysis will lead a team of analysts to provide Local Number Portability support for Wholesale MVNO customers, ensuring alignment with business objectives and managing escalations effectively.
Communications InfrastructureInternetInternet of ThingsMobileTelecommunications
Responsibilities
Lead a team of Sr Analysts who are responsible for providing Local Number Portability support for Wholesale MVNO customers
Serve as the primary operational point of contact and direct liaison for high-level LNP escalations from reseller executives
Build necessary internal relationships and communication networks among POD, Verizon Retail, Syniverse, MTAS, ETNI, and IT teams to resolve complex porting issues
Manage the ticketing queue to ensure tickets are resolved within the timelines and expectations set with MVNOs
Work with Syniverse, Verizon Retail, and IT teams to build the porting functionality necessary to have a clear line of sight of the porting journey from the perspective of two critical and strategic Wholesale MVNO customers
Ensure hiring, training, and performance management are effectively executed to grow skills in accordance with strategic needs
Participate in a scheduled rotation of after-hours support to respond to service emergencies
Qualification
Required
Bachelor's degree or four or more years of work experience
Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training
Experience leading and managing cross-functional teams and maintaining accountability for major business initiatives
Excellent project management skills
Experience in analyzing data to make appropriate process/business decisions and recommendations which shape business strategy
Ability to establish priorities and meet timelines/milestones under deadline pressure
Preferred
Technical proficiency with Verizon systems MTAS, ETNI, and RSSx
Experience with the porting journey and with Syniverse
Experience with Microsoft PowerPoint, Excel, Word, Access, and Google's G Suite
Ability to understand and navigate the organizational landscape
Demonstrated ability to manage a team with structured performance management coaching
Ability to interact effectively with employees at all levels and navigate the organizational landscape
Benefits
Medical
Dental
Vision
Short and long term disability
Basic life insurance
Supplemental life insurance
AD&D insurance
Identity theft protection
Pet insurance
Group home & auto insurance
Matched 401(k) savings plan
Up to 8 company paid holidays per year
Up to 6 personal days per year
Paid parental leave
Adoption assistance
Tuition assistance
Premium pay such as overtime, shift differential, holiday pay, allowances
Up to 15 days of vacation per year
Company
Verizon
Verizon is a broadband and telecommunications company that provides information and entertainment services.
10001+ employees
H1B Sponsorship
Verizon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (3)
2023 (2)
2022 (6)
2021 (6)
2020 (8)
Funding
Current Stage
Public CompanyTotal Funding
$34.39BKey Investors
Maryland Department of Housing and Community DevelopmentU.S. Department of DefenseConnect Maryland
2025-07-30Post Ipo Debt· $2.29B
2024-06-20Grant· $2M
2024-02-26Post Ipo Debt· $1B
Leadership Team
Daniel Schulman
Chief Executive Officer
Santiago Tenorio
SVP & CTO
Recent News
2026-01-24
2026-01-24
Company data provided by crunchbase