Elsmere Education · 6 days ago
Manager, Revenue Operations/Sales Operations
United States
Full-time
Remote
Mid, Senior Level
$90K/yr - $100K/yr
4+ years expHuman Capital Education (HCE) is focused on helping colleges and universities grow effectively by providing essential systems and strategies. The Manager of Revenue Operations/Sales Operations will build and scale the operational foundation to support sustainable revenue growth, owning processes, systems, and insights that drive go-to-market efforts across various teams.
E-LearningEducationProject Management
Responsibilities
Own revenue reporting and dashboards across pipeline health, funnel conversion, forecasting, and performance
Define and maintain core revenue KPIs, stage definitions, and data standards
Deliver accurate, explainable forecasts and support weekly and monthly revenue operating cadences
Serve as functional support and a key liaison for the CRO with other key leadership stakeholders - Finance organization and CFO (primary), functional operations leaders, CEO and board (secondary)
Serve as primary owner of the Salesforce CRM and HubSpot Marketing CRM, including data quality, workflows, automation, and adoption
Support the near-term implementation of Salesforce Quote To Cash and appropriate integration with our new ERP
Design, document, and continuously improve scalable revenue and sales processes
Evaluate, implement, and integrate tools that improve go-to-market efficiency and visibility
Support the design, development and implementation of a lead-scoring methodology and related metrics that - when effectively implemented - can be used to improve demand gen ROI, focus sales resources on the highest quality leads, and improve sales throughput
Support territory and account planning, quota setting, and coverage modeling
Partner with Finance and leadership on revenue planning, scenario modeling, and performance analysis
Support sales compensation administration, tracking, and payout readiness
Optimize lead, account, and opportunity routing and lifecycle management
Improve handoffs and SLAs across Marketing, Sales, and downstream delivery teams
Identify bottlenecks in the revenue funnel and drive process and system improvements
Train teams on tools, processes, and reporting to drive adoption and consistency
Act as a trusted thought partner to sales leadership and executives
Bring clarity and structure to evolving growth initiatives and ambiguous problems
Qualification
Required
4-7+ years of experience in Revenue Operations, Sales Operations, or related roles
Strong CRM experience (Salesforce, HubSpot, or similar)
Proven experience with forecasting, pipeline analysis, and revenue reporting
Experience partnering closely with Sales, Marketing, and Finance teams
Advanced Excel skills; BI and analytics tools (Looker, Tableau, Power BI) a plus
Preferred
Experience in B2B, B2U, consulting, or complex deal environments preferred
Interest in higher education or mission-driven organizations strongly preferred
Benefits
Flexible work environment - remote-friendly culture grounded in trust and accountability.
Company
Elsmere Education
Elsmere Education is an E-learning company.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-02-03Acquired
Leadership Team
Justin McMorrow
Chief Executive Officer
Recent News
2025-08-28
2023-02-15
Company data provided by crunchbase