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SingleStone · 13 hours ago

Director, Client Partnerships

Richmond, VA

Full-time

Hybrid

Director/Executive

SingleStone is a company that operates at the intersection of people and technology, focusing on delivering meaningful outcomes for clients. They are seeking a Director of Client Partnerships, a senior leader responsible for cultivating trusted relationships and driving revenue growth within client accounts. The role involves engaging with clients throughout their lifecycle to ensure value delivery and uncover new opportunities.

Consulting

Comp. & Benefits

Hiring Manager

Tricia Rhodes

Responsibilities

Own senior client relationships and serve as a trusted advisor to business and technology leaders, with a strong preference for financial services experience

Develop deep expertise in clients’ businesses, operating models, and decision dynamics to understand their real problems and anticipate challenges

Drive relationship-based selling by identifying, shaping, and advancing new opportunities within existing accounts

Partner with Industry Service Leaders to expand relationships and pursue new work through credibility, insight, and trust

Help clients build business cases, navigate governance and funding constraints, and secure internal alignment

Ask hard questions to uncover root problems and connect client needs to SingleStone’s capabilities in practical, outcome-driven ways

Expand relationships beyond initial sponsors to build durable, multi-layered partnerships

Stay connected to delivery to ensure strong execution, surface risks early, and protect both client outcomes and the relationship

Drive repeat business, referrals, and sustained account growth by positioning SingleStone as an indispensable partner, not just a vendor

Qualification

Sales experienceAccount managementClient strategyRelationship-buildingCommunication skillsCustomer growthProblem-solving mindsetStorytelling skills

Required

Experience in sales, account management, or client strategy, ideally in a consulting, financial services or technology-driven environment

Strong relationship-building skills, with the ability to connect, communicate, and influence at all levels

A problem-solving mindset, with the ability to think strategically while also executing tactically

Excellent communication and storytelling skills—you make complex ideas simple and compelling

A track record of driving customer growth, retention, and satisfaction through proactive engagement

Company

SingleStone

SingleStone Leading consulting firm that specializes in Customer Experience solutions spanning strategy, culture, process, and technology.

Founded in 1997

Glen Allen, Virginia, USA

51-200 employees

https://www.singlestoneconsulting.com/

Funding

Current Stage

Growth Stage

Leadership Team

Ryan Shriver

Chief Technology Officer

Chris Little

Founder, Board Member, Client Advisor & Community Connector

Recent News

PR Newswire

SingleStone Consulting Appoints David Der as Chief AI Officer

2024-11-01

PRLog

SinglesPhoneChat Brings Tricks to be a Loving Black Chat Line Partner

2022-08-29

Company data provided by crunchbase