Farmers Insurance Federal Credit Union · 3 days ago
Business Banking & Treasury Operations Manager
Torrance, CA
Full-time
Onsite
Senior Level
$85K/yr - $115K/yr
7+ years expFarmers Insurance Federal Credit Union (FIGFCU) is on an ambitious path to grow to $5B in assets within five years. As the Business Banking & Treasury Operations Manager, you will shape the operational engine that powers our business banking and treasury ecosystem, driving strategic initiatives and operational excellence to support scalable growth and exceptional member experiences.
BankingFinanceFinancial ServicesOnline Portals
Responsibilities
Serve as FIGFCU’s senior subject matter expert for business banking and treasury operations, ensuring our core systems and digital channels are aligned to support rapid growth and evolving member needs
Lead the operational strategy, development, and execution of treasury and cash management services, including: ACH origination and file processing, Wire transfers and investigations, Positive pay and fraud‑mitigation tools, Sweep accounts and business account hierarchies, Escrow and IOLTA account management
Drive operational readiness for new business banking products and enhancements that support our $5B growth strategy
Build and refine scalable workflows, SOPs, and controls that support high‑volume, high‑complexity business banking operations
Establish operational KPIs and quality standards that ensure accuracy, efficiency, and a consistently exceptional member experience
Partner with digital banking teams to ensure seamless integration between front‑end experiences and back‑office capabilities
Ensure full compliance with regulatory requirements including Reg E, BSA/AML, NACHA, and escrow/IOLTA standards
Strengthen operational risk management through proactive assessments, control enhancements, and cross‑functional collaboration
Act as a strategic partner to Product, IT, Digital Banking, Member Experience, and Business Banking teams
Support post‑digital conversion initiatives such as activity billing, account analysis, and advanced treasury features
Provide operational leadership for vendor evaluations, system enhancements, and enterprise‑level initiatives tied to growth and modernization
Qualification
Required
7+ years of experience in financial institution operations with deep expertise in business banking, treasury services, or commercial deposits
Strong working knowledge of core banking systems (Fiserv DNA strongly preferred)
Demonstrated experience supporting digital delivery of treasury services (ACH, wires, RDC, positive pay)
Strong understanding of business account structures, commercial deposit requirements, and escrow/IOLTA operations
Proven ability to translate strategic goals into operational frameworks and scalable processes
A mission‑driven approach—you're motivated by building something meaningful that strengthens member impact and organizational growth
A strategic thinker who sees the big picture and builds systems that scale
A collaborative leader who influences across teams with clarity, purpose, and accountability
A builder at heart—comfortable navigating ambiguity, solving complex problems, and creating structure where none exists
A member‑first mindset with a commitment to operational excellence and innovation
Company
Farmers Insurance Federal Credit Union
We offer everyone leading U.S. rates, big bank capabilities, and neighborhood service! Join the #FIGFCUFamily today.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Katherine Chicas
Chief Operating Officer
Brian Leonard
Chief Lending Officer
Company data provided by crunchbase