NAVWAR · 1 day ago
Regional Performance Improvement Specialist
NAVWAR is focused on enhancing employee experiences within the Navy Region NW. The Regional Performance Improvement Specialist will oversee employee integration and engagement, develop strategies, and manage a team to improve employee satisfaction and retention.
GovernmentNon Profit
Responsibilities
Independently orchestrate and facilitate the employee experience program process for employees, develop, coordinate, and execute immersive tours and presentations with tenant commands' Public Affairs Officers (PAOs)
Independently designing, setting up, mapping, validating, promoting, and administrating employee surveys at regular intervals
Analyzes the obtained data independently, identifying trends and patterns, and provide actionable insights via formal outbrief to Installation and Regional civilian and military Leadership to drive continuous improvement in the employee experience
Hire, evaluate performance, schedule, time keep, supervise and manage up to three Employee Experience Specialists who will serve as liaisons between HR and management
Writes a variety of informational documents; creates presentation slides, manages electronic data spreadsheets suitable for disseminating information to the region and Leadership
Consults and coordinates with management to aid in the planning and presentation of required instruction
Provides assistance and guidance to employees and management in the documentation of instructional records
Reinforces learning through communications with employees and supervisors ensuring objectives are met and understood throughout the instructional process
Ensures instructional courses offered are aligned with program objectives and organizational business results
Ensures employee development policies and procedures are adhered to
Compiles, assembles and analyzes data related to process and performance improvement programs
Aids supervisors in identifying general, technical and leadership competencies
Assists in the determination of workforce development needs for all levels of region employees
Assists employees on the availability and applicability of courses for professional growth
Recommends long-range objectives in terms of organizational structure, programs and milestones
May perform other administrative duties as assigned as well as management duties on a temporary basis as needed
Qualification
Required
Four-year bachelor's degree in related field (I.e., Organizational Leadership, Communication) OR equivalent experience plus 2 years specialized subject matter experience directly related to performance and/or service improvement such as customer service/relations, performance management, team building, process improvement, organizational behavior, or change management
Ability to interpret instructions, directives and correspondence to apply them to specific situations, and be able to identify and analyze problems and select solutions and alternatives
Skilled in oral personal and interpersonal communication and possess superior written communication skills with the ability to make presentations in order to effectively implement professional development programs; and to deal amicably with others in the organization
Must Demonstrate Personal And Interpersonal Skills To Model Star Service concepts and strategies
Solve problems creatively and initiate solutions
Motivate and influence positional leaders and managers
Build organizational teams
Formulate opinions and articulate information
Communicate effectively face-to-face, in writing and with remote team members
Plan and facilitate meetings, team building and brainstorming sessions, and group discussions
Manage and prioritize time and work
Facilitate team behavior
Advanced level computer knowledge and skill to be capable of instructing employees in the usage of designated training platforms such as Adobe Connect, Qualitrix and Microsoft Office Programs (e.g., Word, Advanced Excel, Power Point, Outlook, Forms, Power BI)
Knowledge of workforce educational concepts, methods and techniques
Comprehensive understanding of improving human and organizational performance as well as customer service behaviors
Preferred
Knowledge of Fleet and Family Readiness organization and mission is highly desired
It is highly desirable the incumbent have a broad knowledge of key Navy FFR/(N9) activity regulations, policies, principles, procedures and methods in order to effectively develop and maintain workforce development programs and activities
Benefits
Access to a range of benefits that are designed to make your federal career very rewarding
Company
NAVWAR
NAVWAR's mission is to identify, develop, deliver and sustain information warfare capabilities and services that enable naval, joint, coalition and other national missions.
Funding
Current Stage
Late StageLeadership Team
Recent News
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2025-04-24
2023-04-08
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