Heights Wellness Retreat · 15 hours ago
Spa Front Desk Receptionist
Heights Wellness Retreat is seeking a vibrant, people-loving individual for the role of Front Desk Receptionist. The successful candidate will be responsible for greeting guests, managing bookings, and providing exceptional customer service in a fast-paced environment.
Health Care
Responsibilities
Greet Guests and Members with warmth, positivity, and a genuine smile
Master our booking software to schedule appointments, manage check-ins/outs, and process payments
Build lasting rapport with Guest in the lobby, creating a welcoming atmosphere
Present and sell membership programs with confidence and charm
Deliver exceptional Guest experiences to retain Members and drive in returning Guests
Answer phones with professional, upbeat etiquette
Thrive in a fast-paced team environment while maintaining a mature, solution-oriented attitude
Qualification
Required
Outstanding Guest service and problem-solving skills
A contagious positive attitude and professional demeanor
Excellent phone etiquette with clear, friendly communication
Ability to embrace feedback and grow from it
Comfort multitasking in a bustling environment
Reliable transportation to travel between our 8 locations
Flexibility to work a non-traditional schedule, including weekends
Availability to commit to 32 hours per week, with open availability for mornings, nights, and weekends
Benefits
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Major Medical Insurance with $0 copay and deductibles, $150/per paycheck! (our owner also contributes to the cost!)
Dental, Vision, Life, plus more insurance options
Free monthly massages and facials
Team Member discounts
Access to our Employee Assistance Program
Company
Heights Wellness Retreat
Heights Wellness Retreat (formerly Massage Heights) is a trailblazer in the wellness industry, projected to reach $7 trillion in 2025, and offers an elevated, holistic approach to self-care and recovery.
Funding
Current Stage
Late StageLeadership Team
Recent News
The Business Journals
2025-02-04
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