Credico · 1 day ago
Business Intelligence Manager
Chicago, IL
Full-time
Onsite
Senior Level
$100K/yr - $110K/yr
5+ years expCredico is a global leader specializing in brokering direct sales services, marketing, and digital acquisition. The Business Intelligence Manager is responsible for keeping stakeholders informed of company and campaign results, managing a team of analysts, and delivering insights to improve performance on sales campaigns.
AdvertisingDirect MarketingLead GenerationMarketingNon Profit
Responsibilities
Lead and develop the Business Intelligence analyst team by overseeing workloads, resolving issues, and ensuring timely, high-quality delivery of reporting and insights
Manage department projects from ideation through completion, anticipating business needs and ensuring alignment with organizational priorities
Design, maintain, and deliver a comprehensive portfolio of reports and dashboards to evaluate performance, trends, and campaign effectiveness
Analyze data to identify insights, strengths, weaknesses, and opportunities, translating findings into clear recommendations and action plans
Present trends, analyses, and insights to internal and external stakeholders in a clear, actionable manner
Proactively identify business and operational issues through alerts, monitoring, and root-cause analysis, managing issues through resolution and closure
Lead cross-functional and external initiatives related to data handoffs, system integrations, and reporting or communication process development
Collaborate with leadership and department partners to align data, reporting, and business decisions with strategic goals
Continuously improve processes, data quality, reporting methods, and communication of insights and calls to action
Develop, document, and oversee departmental standards, workflows, and best practices
Build, test, publish, and maintain reports using Qlik Sense, Mail & Deploy, and other BI platforms; experience with Tableau and Power BI is desired, with the expectation of self-driven learning and adoption of new tools as business needs evolve
Advise on system changes, enhancements, or adoptions that support departmental and company objectives
Perform ongoing quality control of data, reports, and team deliverables
Serve as a trusted data advisor by interpreting data and guiding teams on how to leverage insights to improve and streamline operations
Perform other duties as needed to support overall business objectives
Qualification
Required
Bachelor's degree in Computer Science, Statistics, Analytics, or a related field
5+ years experience in data analytics
3+ years in experience in people management
3+ years in project management
Deep understanding of KPI management and hands-on experience with dashboards development and presentation
Proficient in Excel with a working knowledge of SQL, Python, VB script and/or similar skills
Highly motivated and self-driven professional with a desire to improve operations
Ability to handle critical situations in a calm and effective manner
Proactive and solution oriented, with excellent communication skills
Seeks out solutions to problems through research and collaboration
Effective time management including ability to multi-task, organize and prioritize
Strong attention to detail and accuracy
Proven ability to design and present compelling and clear stories from data
Preferred
Experience using Qlik and Mail & Deploy, PowerBI, Tableau or similar report visualization platforms preferred
Benefits
Company paid holidays
Paid time off (PTO)
401(k) with company match
Medical, dental, and vision coverage
Disability insurance
Accident coverage
Company-paid life insurance
Commuter benefits
Identity theft protection
Telemedicine services
Employee Assistance Program (EAP)
Charitable donation matching
Company
Credico
Credico is the world's leading face-to-face customer acquisition agency, helping our clients attract and retain loyal customers.
51-200 employees
H1B Sponsorship
Credico has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)
Funding
Current Stage
Growth StageLeadership Team
Jeremy Klarner
Vice President - National Accounts
Recent News
The American News
2025-05-28
2025-04-08
Company data provided by crunchbase