State of Florida · 2 weeks ago
DATA PROCESSING MANAGER-SES - 42001715
Tallahassee, FL
Full-time
Onsite
Mid, Senior Level
$54K/yr - $88K/yr
5+ years expThe State of Florida's Department of Agriculture and Consumer Services is seeking a Data Processing Manager-SES. This role involves overseeing desktop support services, managing resources, and ensuring compliance with operational procedures while providing technical support for hardware and software products.
Government Administration
Responsibilities
Oversee the Florida Department of Agriculture and Consumer Services Desktop Support Services
Establish priorities and determine the allocation of available resources
Supervise and provide assistance, troubleshooting and all levels of support for a variety of desktop and hardware/software products
Monitor work performance of subordinates, provide counseling to develop skills and correct deficiencies, approve time sheets and leave requests, complete performance evaluations, and recommend timely disciplinary actions as needed
Responsible and accountable for managing budget/dollars/resources (staff, vehicles, computers, cell phones, etc.) of any assigned programs in an efficient and accountable manner
Responsible for ensuring that assigned program areas have operational procedures and processes which result in accountability and compliance with division and department policies and procedures
Responsible for administration and support of Microsoft 365 services, as well as the mobile device management (MDM) platform
The MDM administrator will ensure FDACS mobile devices (workstation computers, mobile phones, tablets, etc.) are up to date on operating systems, security updates, and that all devices meet FDACS policies and procedures
Assume a lead role in the planning, testing and implementation of major projects under the supervision of management
Plan, coordinate, and implement asset management processes and procedures that cover all phases of information technology (IT) assets’ lifecycle including procurement, operation, retirement, and disposal
Take leadership role in managing related contracts and vendor relationships
Actively participate in programs related to security and disaster recovery
Responsible for 2nd Level Technical and Administrative Support for the department users, including hardware, software, and communications components
This includes diagnostic evaluation and technical troubleshooting of software and hardware problems
Formulate, coordinate, and ensure standards for desktop hardware and software
Responsible for installation of new desktops, relocation of existing desktops, completion of installation/relocation paperwork, following standards for desktop software, and tracking of licensed products
Perform related work as required, which will include, but not be limited to, adherence to the policies and procedures of the Department’s Information Resource Security Program (Chapter 8 – Department’s Supervisory Manual) and allocate time as requested for Disaster Recovery activities
Qualification
Required
A bachelor's degree from an accredited college or university and five (5) years of experience in data processing (excluding data entry), two (2) years of which must have been in a supervisory capacity
A bachelor's degree from an accredited college or university with a major in one of the computer sciences or management information systems and four (4) years of experience in data processing (excluding data entry), two (2) years of which must have been in a supervisory capacity
A master's degree from an accredited college or university in one of the computer sciences or management information systems and three (3) years of experience in data processing (excluding data entry), two (2) years of which must have been in a supervisory capacity
A doctorate from an accredited college or university in one of the computer sciences or management information systems and two (2) years of supervisory experience in data processing (excluding data entry)
Completion of a 720-classroom hour program of study from a vocational/technical school or accredited community college in an area of data processing (excluding data entry) and six (6) years of experience in data processing (excluding data entry), two (2) years of which must have been in a supervisory capacity
Requires possession of a valid Class E Driver License
Occasional travel required
Successful applicant must pass a background screening, including fingerprinting, as a condition of employment
Knowledge of distributed processing operations, procedures, and equipment
Knowledge of problem-solving techniques
Knowledge of computers, operating systems, and software
Knowledge of imaging software (i.e., Microsoft Deployment Toolkit, Intune)
Knowledge of Desktop Configuration Tools such as Intune
Ability to supervise people
Ability to evaluate and resolve user problems
Ability to write, code, test, and debug scripting
Ability to take lead on technical projects
Ability to develop training programs related to distributed processing operations and procedures
Ability to monitor and resolve problems with distributed computer systems components
Ability to identify and define user task needs
Ability to communicate effectively
Ability to establish and maintain effective working relationships with others
Ability to plan, organize and coordinate work assignments
Benefits
Annual and Sick Leave benefits
Nine paid holidays and one Personal holiday each year
State Group Insurance coverage options, including health, life, dental, vision and other supplemental insurance options
Retirement plan options, including employer contributions
Flexible Spending Accounts
Tuition waivers
And more!
Company
State of Florida
The State of Florida is an online telephone and email directory for state government agencies and employees in Florida.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Richard Herstein, MD, MHA, MBA
Chief Hospital Administrator (CEO) and Chief Medical Officer (CMO)
Jimmy Patronis
Chief Financial Officer
Recent News
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