Stanford University · 6 hours ago
Business Analyst (Maximo Support & Training)
Stanford, CA
Full-time
Onsite
Mid, Senior Level
$126K/yr - $154K/yr
5+ years expStanford University is a prestigious institution seeking an IT Business Analyst 2 to support Facilities Operations with the Maximo Enterprise Asset Management platform. The role involves providing system support, reporting, and training while fostering relationships across operational units to enhance technology usage and efficiency.
EducationHigher EducationUniversities
Responsibilities
Provide functional support for enterprise work management systems (e.g., Maximo), including troubleshooting user issues, validating system behavior, and escalating technical matters as appropriate
Translate business and operational processes into documented system requirements that support enhancements, configuration changes, and workflow improvements
Analyze system usage, workflow performance, and business needs to identify inefficiencies, data gaps, and improvement opportunities
Partner with business stakeholders and technical teams to review functional designs, recommend practical solutions, and resolve system-related issues
Plan, execute, and document testing of system upgrades, patches, and enhancements; develop test cases and communicate impacts to users
Develop and maintain reports, dashboards, and data sets that support operational performance tracking, data accuracy, and decision-making
Create and deliver training materials, job aids, and workshops that support system adoption and reinforce standard workflows
Build strong working relationships with planners, schedulers, supervisors, and frontline teams to understand operational needs and provide responsive system support
Serve as a functional liaison between operational teams and technical partners to ensure system solutions align with business goals
Identify process gaps, data quality issues, and workflow breakdowns; recommend and support solutions that improve efficiency and user experience
Support the implementation and rollout of new or modified system functionality, including communication, training, and post-implementation support
Qualification
Required
Bachelor's degree and five years of relevant experience, or a combination of education and relevant experience
Knowledge of business processes, workflows, and enterprise applications (experience with Maximo or other EAM systems preferred)
Understanding of database-driven applications, data structures, and reporting tools
Proficiency with advanced Excel functions (pivot tables, lookups, data analysis, charts/visuals), with the ability to turn raw data into meaningful insights; experience with SQL or similar query tools is a plus
Demonstrated technical curiosity, with the confidence to explore system features, test configurations, and navigate complex tools independently
Strong interpersonal and communication skills, with the ability to build trust and maintain effective working relationships with planners, schedulers, trade shops, and other business units
Ability to deliver patient, clear, and accessible training to users with varying levels of technical comfort
Strong systems-thinking mindset, with the ability to understand how tasks, workflows, and data connect across functions and how changes impact downstream processes
Organized and detail-oriented, with the ability to track metrics, maintain documentation, and follow through on multiple tasks simultaneously
Proactive, resourceful problem-solving skills, with the ability to investigate issues, identify root causes, and recommend practical solutions without requiring constant direction
Ability to balance multiple priorities in a dynamic operational environment and adapt quickly to shifting needs
Preferred
Experience with Maximo or other EAM systems
Benefits
Career development programs
Tuition reimbursement
Generous time-off
Family care resources
Excellent health care benefits
Free commuter programs
Ridesharing incentives
Discounts
Company
Stanford University
Stanford University is a teaching and research university that focuses on graduate programs in law, medicine, education, and business.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$26.52MKey Investors
National Institutes of HealthCalifornia Institute for Regenerative MedicineGRAMMY Museum
2025-09-08Grant
2025-01-30Grant· $5.6M
2023-08-17Grant
Leadership Team
Nadia Roumani
Co-founder and Senior Designer, Designing for Social Systems (DSS) Program, d.school
Howard Wolf
Vice President for Alumni Affairs
Recent News
2026-01-20
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