RG&T Solutions · 23 hours ago
Retention Executive
Queen Creek, AZ
Full-time
Onsite
New Grad, Entry LevelRG&T Solutions is seeking a motivated Retention Executive to enhance customer loyalty and satisfaction. The role involves developing strategies to retain customers, engaging with clients, analyzing data for retention opportunities, and collaborating with teams to address customer concerns.
Management Consulting
Responsibilities
Develop and implement strategies to retain existing customers and reduce churn
Engage with clients via calls, emails, and personalized communication to strengthen relationships
Analyze customer data to identify retention opportunities and improve service offerings
Collaborate with sales and support teams to address customer concerns promptly
Monitor customer feedback and satisfaction metrics to inform retention initiatives
Qualification
Required
Develop and implement strategies to retain existing customers and reduce churn
Engage with clients via calls, emails, and personalized communication to strengthen relationships
Analyze customer data to identify retention opportunities and improve service offerings
Collaborate with sales and support teams to address customer concerns promptly
Monitor customer feedback and satisfaction metrics to inform retention initiatives
Strong communication skills
Problem-solving abilities
Data analysis abilities
Benefits
Competitive salary
Health insurance
Paid time off
Opportunities for growth
Company
RG&T Solutions
11-50 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase