Nationwide · 13 hours ago
Manager, Underwriting - Commercial Lines (P&C Insurance)
United States
Full-time
Remote
Mid, Senior Level, Lead/Staff
8+ years expNationwide is a Fortune 100 company with a focus on helping people protect what matters most. The Manager of Underwriting will lead commercial lines underwriting functions, ensuring profitable results and growth through effective leadership and relationship management with agency partners.
BankingFinancial ServicesInsuranceLife Insurance
No H1B
Responsibilities
Establishes best practices and methodology guidelines and ensures implementation guidance in partnership with key partners
Identifies needs and potential issues and consults with all business partners in Small Commercial Lines
Drives operational changes and ensures implementation of practice standards and procedures. Actively participates, supports, and contributes to continuous improvement and problem-solving efforts across Small Commercial Lines. Establishes workflow standards and processes. Manages performance measurements on the effectiveness of the unit's delivery process, service capabilities and customer satisfaction
Interprets underwriting guidelines and standards. Resolves advanced issues, applies underwriting appetite in local market and provides technical oversight to complex issues
Provides territory management for agency partners in collaboration with Sales and BD Organizations. Coaches team to deliver a timely and consultative underwriting experience. Reviews referrals for acceptability and handles those within authority
Manages associates, including performance, salary planning and administration, training and development, workflow and organization, planning, day-to-day management, hiring and placement and disciplinary actions for direct, and possibly indirect, reports
Provides technical advice on complex underwriting and service issues to unit ensuring compliance to state laws and company requirements. Consults with partners on policy and practice, customer service issues, sales, claims and underwriting. Promotes and monitors agency performance
Communicates vision, operational plans, direction, and underwriting results to associates and external partners
Strengthens relationships through regular contact on underwriting matters, promoting profit and new business growth, renewal retention and service capabilities. May participate and partner in the review and analysis of agency performance based on production results. Provides guidance for resolution of relationship issues
Leads delivery of appropriate customer service levels. Follows up and ensures proper handling of advanced customer service requests
Qualification
Required
Solid P&C insurance background
Strong familiarity and exposure across Commercial Lines
Demonstrated leadership capability
Underwriting expertise and strong business acumen
Strategic thinking with a project management mindset
Effective desk management and the ability to balance competing priorities
A marketing-oriented approach with strength in developing agency-facing relationships
Knowledge of commercial property and casualty underwriting practices
Field underwriting operations and day-to-day underwriting operational needs
Ability to exercise independent judgement and effectively make sound business decisions
Solid understanding of sales, claims, service center, property and casualty field operations, loss control principles and legal issues involving knowledge of commercial contracts
Strong verbal and written communication skills used to interact with all levels of internal and external contacts
Ability to influence, negotiate and engage and develop a team of direct reports
Ability to lead and train associates in all aspects of commercial underwriting activity
Ability to be flexible and adaptable to changing situations
Ability to set work priorities that conform to established standards
Ability to analyze insurance risks, apply logical judgment and use procedures effectively
Ability to operate personal computer and applicable business software
Preferred
Bachelor's degree or equivalent work experience
Completion of INS and/or AU or similar designations
Completion of CIC or CPCU
Typically, eight to 10 years of commercial lines underwriting experience
Supervisory or management experience
Benefits
Medical/dental/vision
Life insurance
Short and long term disability coverage
Paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
Nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
Company-paid pension plan
Business casual attire
And more.
Company
Nationwide
Nationwide, a Fortune 100 company based in Columbus, Ohio, is one of the largest and strongest diversified insurance and financial services organizations in the United States.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jim Grafmeyer
VP, Chief Enterprise Architect
Tony Fenton
Vice President Commercial Lines Underwriting & Product - Commercial, E&S and Specialty
Recent News
2025-11-24
2025-10-20
2025-09-27
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