Northgate Resorts · 1 day ago
Facilities Manager
Milton, NH
Full-time
Onsite
Mid Level
$55K/yr - $55K/yr
3+ years expNorthgate Resorts is a leading company in the Camp-Resort industry, dedicated to creating memorable family camping experiences. The Facilities Manager is responsible for overseeing maintenance, landscaping, and IT operations to ensure compliance with company standards while managing subordinate staff and daily directives.
HospitalityResortsTourism
Responsibilities
Supervises and trains grounds team
Oversees landscaping activities, including maintenance of parking areas, roads, and trash removal
Responsible for completing preventive maintenance and repairs through-out the resort including park-model cabins and campsites, public spaces, equipment, golf carts, and buildings
Supervises and trains the Maintenance team
Maintains the operation of utility systems such as heating, air conditioning, and ventilation
Manages operations of wastewater treatment to ensure compliance with regulatory procedures and reporting practices, where applicable
Leading on-site project management, and ordering/working with vendors
Serve as point of contact for basic IT needs such as the location of internet access points, and security cameras
Makes day-to-day decisions within or for a group or department
Responsible for establishing standards and setting expectations
Hires, trains, and schedules team and coordinates workflows to maintain compliance with budget guidelines
Responsible for maintaining inventory levels of supplies and equipment for specified departments
Responsible for managing the operating budget for their departments
Respond to guest inquiries using the company’s service recovery guidelines
Learn and utilize the reservation system for daily planning (Campspot)
Present professional appearance and attitude at all times, and maintains a high standard of customer service
Serves as the location’s Manager-on-Duty on an as needed basis
Collaborate with park and home office departments
Required to perform the same tasks as the individuals they supervise
Qualification
Required
High School diploma
3-5 years' experience in maintenance and facilities management as an individual contributor required
Basic computer skills
Strong organizational, motivational, and leadership skills
Excellent communication, customer service, and problem-solving skills
Strong attention to detail, speed, and accuracy
Ability to multi-task and prioritize in a fast-paced environment
Strong work ethic and a positive attitude
Required to work nights, weekends, and holidays
Be available 'on-call' for emergencies
Work with minimal supervision
Maintain composure under pressure
Maintain a positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, coworkers, and management
Able to move up to 50 lbs
Must be able to remain in a stationary position
Regularly move throughout the location
Continuously climb, balance, stoop, kneel, bend, crouch, and crawl
Use arms and hands to reach, and lift
Constant exposure to outside weather conditions
Able to communicate verbally, including projecting your voice across distance in normal and loud situations
Preferred
Experience with filtration systems preferred
Certified Pool & Spa Operator (CPO) License or Aquatic Facility Operator (AFO) certification is a plus
Experience in customer service, hospitality, and management preferred
Company
Northgate Resorts
Northgate Resorts is a hospitality company that specializes in providing camping resorts and vacation services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Paulo Diniz
Chief Operating Officer
Jonathan Zacharias
Chief Operations Officer
Recent News
Morningstar, Inc.
2025-03-06
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