TEKsystems · 1 day ago
Customer Service Specialist
Bridgeport, NJ
Contract
Onsite
New Grad, Entry Level
$22.50/hr - $22.50/hrTEKsystems is a leading provider of business and technology services, and they are seeking a Customer Service Specialist to provide technical and sales assistance to customers. The role involves managing orders, assisting with product inquiries, and coordinating with various departments to meet customer needs.
Information Technology
Responsibilities
Accept new orders, reorders, or issues- majority of orders are over email
Assist customers who ordered products with any questions, updates, follow ups
Assisting customer with installing, operating and commissioning new products and troubleshooting parts/equipment issues over the phone
Work with the engineering department to ensure communication in meeting customers' needs when issues are escalated
Work with production department to coordinate the release of orders, expediting, and checking for parts shortages and coordinating the arrival of purchased parts
Work with inventory and purchasing departments coordinating the proper allocation and procurement of parts
Edit orders accurately for input into SAP database and complete necessary documentation
Qualification
Required
Customer service
Customer support
Technical support
Call center
Attention to detail
Strong communication skills
Ability to understand technical ability
Preferred
Data Entry/Order processing
ERP experience
Microsoft skills
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
Morningstar.com
2026-02-03
2025-11-19
2025-10-29
Company data provided by crunchbase