Client Services Representative jobs in United States
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TEKsystems · 8 hours ago

Client Services Representative

TEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions. They are seeking a Client Services Representative to maintain service standards by providing prompt service and one call resolution while managing client inquiries and relationships.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Maintaining industry leading service standards by providing prompt service and one call resolution
Availability and dependability to multitask between systems and job duties such as documentation, taking calls, following up on items as needed
Highly focused on a total team environment to create a great culture that centers around servicing the customer and creating growth for the company
Most calls will be from current clients who have questions about their policy in regards to:
Requested changes or updates to their accounts
Grow existing client relationships
Saving cancel requests
Setting up autopay
Timely entry of all inbound leads

Qualification

MultitaskingClient relationship managementCustomer service orientationTeam collaborationDocumentation skills

Required

Maintaining industry leading service standards by providing prompt service and one call resolution
Availability and dependability to multitask between systems and job duties such as documentation, taking calls, following up on items as needed
Highly focused on a total team environment to create a great culture that centers around servicing the customer and creating growth for the company
Most calls will be from current clients who have questions about their policy in regards to: Requested changes or updates to their accounts, Grow existing client relationships, Saving cancel requests, Setting up autopay, Timely entry of all inbound leads
This position offers lucrative operational bonuses that supplement the base pay
This is NOT a sales role, as there is no quota or sales expectations within the role
This is a Contract to Hire position based out of Pittston, PA
The pay range for this position is $19.00 - $19.00/hr
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment
Benefits are subject to change and may be subject to specific elections, plan, or program terms
If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision, Critical Illness, Accident, and Hospital, 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, Life Insurance (Voluntary Life & AD&D for the employee and dependents), Short and long-term disability, Health Spending Account (HSA), Transportation benefits, Employee Assistance Program, Time Off/Leave (PTO, Vacation or Sick Leave)
This is a fully onsite position in Pittston, PA

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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Company data provided by crunchbase