HighLevel · 8 hours ago
Software Development Engineer III - Content Hub
United States
Full-time
Remote
Mid, Senior Level
4+ years expHighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. They are seeking a Senior Software Engineer to join their Notifications Team, responsible for the delivery and orchestration of notifications across the Client Portal, ensuring millions of users stay informed and engaged. The role involves designing and building systems for reliable notification delivery across multiple channels while collaborating with various teams to enhance the platform's communication systems.
AdvertisingCRME-Commerce PlatformsMarketing
Responsibilities
Own and scale the Client Portal Notifications System, ensuring reliable, real-time delivery across in-app, push, email, and other channels within Courses, Communities, and GoKollab
Design and optimize high-throughput, event-driven backend services that process 10M+ notifications daily, maintaining high availability, ordering guarantees, and minimal latency
Implement features such as multi-channel routing, message deduplication, rate limiting, personalization, and delivery tracking to improve user engagement and system efficiency
Build robust observability into the notification pipeline—covering monitoring, logging, and distributed tracing—to proactively detect failures and improve delivery success rates
Ensure data security, privacy compliance (CAN-SPAM, GDPR), and safe storage of user communication preferences and delivery metadata
Collaborate with product, infrastructure, and frontend teams to design APIs, event schemas, and SDKs that simplify notification integration across all Client Portal products
Participate in architecture reviews, on-call rotations, and incident retrospectives to uphold operational excellence and continuous improvement
Qualification
Required
4+ years of hands-on software engineering experience building and scaling high-volume distributed systems or event-driven architectures
Strong backend engineering and distributed system design skills, with hands-on experience in API development, data modeling, and systems architecture using Node.js (NestJS preferred), TypeScript, PostgreSQL, MongoDB, and Redis
Expertise in backend performance optimization, caching strategies, and event-driven architectures (e.g., Redis, Kafka, Pub/Sub)
Familiarity with notification protocols and integrations (SMTP, FCM, APNs, in-app SDKs) and email templating systems
Familiar with modern frontend frameworks (React, Vue, Angular), advanced UI engineering patterns, and CSS libraries like Bootstrap or Tailwind CSS
Advanced experience with complex state management libraries (e.g., Redux, Vuex, MobX) and architectural design of large-scale application state
Proven track record of optimizing frontend performance and web vitals at scale, including experience with server-side rendering (SSR), edge, or hybrid rendering architectures
Familiarity with frontend and backend observability - including monitoring, tracing, error tracking, and performance profiling in production (e.g., Grafana, Prometheus, Sentry, PostHog)
Strong understanding of security best practices across the full stack—including authentication, authorization, access control, secure data flow, and privacy compliance
Excellent communication and cross-functional collaboration skills, able to drive complex initiatives, lead technical discussions, and mentor junior engineers
Company
HighLevel
HighLevel is a marketing and advertising platform that captures message leads via voicemail, SMS, emails, FB messenger, and more.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$60MKey Investors
General AtlanticPeakequity
2024-04-11Private Equity
2021-11-04Private Equity· $60M
Leadership Team
Varun Vairavan
Co-Founder
Joyce Boss
Chief Financial Officer
Recent News
bloomberglaw.com
2025-12-10
EIN Presswire
2025-12-02
2025-11-28
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