Welcome Call Coordinator (Part-Time) jobs in United States
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Americor · 11 hours ago

Welcome Call Coordinator (Part-Time)

Americor is seeking Part-Time Welcome Call Coordinators to join their team, offering flexible employment opportunities. In this role, you will be the first point of contact for newly enrolled customers, confirming client needs, explaining services, and routing calls appropriately.

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Responsibilities

Handle inbound Welcome Calls efficiently and professionally
Follow call center scripts and compliance guidelines when addressing client topics
Assess client needs, provide service clarity, and transfer calls to appropriate departments
Accurately document call details and client interactions in the CRM system
Support Debt Consultants during the client enrollment process
Adhere strictly to communication procedures, policies, and quality standards
Meet or exceed individual and team performance metrics
Complete additional duties as assigned

Qualification

Customer serviceVerbal communicationWritten communicationBasic computer proficiencyData entry skillsPatienceProfessionalismPositivityTeamworkAttention to detail

Required

Strong verbal and written communication skills
Customer-focused approach with patience, professionalism, and positivity
Basic computer proficiency and comfort navigating multiple systems
Accurate typing and data entry skills
Ability to work effectively in a team environment
High level of attention to detail and accuracy

Preferred

Prior customer service or sales experience

Benefits

Paid training provided
Competitive compensation
Flexible scheduling options (AM or PM shift)
Supportive, positive, and collaborative work environment
Opportunities for career growth and professional development

Company

Americor

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Americor provides debt solutions to thousands individuals and families all over the country.

Funding

Current Stage
Late Stage
Total Funding
$259.15M
2025-11-20Debt Financing· $153.15M
2024-10-28Debt Financing· $106M

Leadership Team

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Barry Rafferty
Chief Financial Officer
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Brent Novotchin
Senior Vice President of Strategic Partnerships at Americor
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Company data provided by crunchbase