RG&T Solutions · 1 day ago
Retention Executive
Casa Grande, AZ
Full-time
Onsite
New Grad, Entry LevelRG&T Solutions is seeking a dedicated Retention Executive to enhance customer loyalty and satisfaction. The role involves developing strategies to retain customers, engaging with them to address needs, and analyzing data to identify trends for retention initiatives.
Management Consulting
Responsibilities
Develop and implement strategies to retain existing customers and reduce churn
Engage with customers via calls, emails, and other channels to address needs and gather feedback
Analyze customer data to identify trends and opportunities for retention initiatives
Collaborate with sales and support teams to improve overall customer experience
Monitor retention metrics and prepare reports for continuous improvement
Qualification
Required
Develop and implement strategies to retain existing customers and reduce churn
Engage with customers via calls, emails, and other channels to address needs and gather feedback
Analyze customer data to identify trends and opportunities for retention initiatives
Collaborate with sales and support teams to improve overall customer experience
Monitor retention metrics and prepare reports for continuous improvement
Strong communication, problem-solving, analytical skills, and customer-focused mindset
Benefits
Competitive salary
Health insurance
Paid time off
Opportunities for growth in a supportive environment
Company
RG&T Solutions
11-50 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase