Boys & Girls Clubs of Sonoma-Marin · 1 day ago
Sr. Vice President, Club Ops
Santa Rosa,CA,US
Full-time
Onsite
Director/Executive
10+ years expBoys & Girls Clubs of Sonoma-Marin is seeking a Senior Vice President of Club Operations to lead their multi-site operations serving over 11,000 youth annually. This role involves providing strategic and operational leadership to ensure high-quality experiences for youth and families while driving operational excellence and continuous improvement.
Non-profit Organization Management
Responsibilities
Provide executive leadership for Club Operations in support of BGCSM’s strategic priorities and commitment to a world-class Club experience
Partner with the CEO and Executive Leadership Team on organizational strategy, growth, operational planning, and performance
Contribute to board-level reporting, presentations, and strategic discussions related to Club operations, quality, and impact
Own BGCSM’s Club program model, ensuring consistent, high-quality implementation across all Club locations
Lead day-to-day Club operations, ensuring safety, quality, compliance, and consistency
Establish, document, and refine program and operational standards to support continuous quality improvement
Ensure Clubs meet annual goals related to membership, attendance, staffing, and program quality
Use data, site visits, and feedback to evaluate effectiveness and drive improvement
Drive average daily attendance (ADA) and enrollment across Club locations in alignment with funding and community impact goals
Ensure operational alignment with grant requirements, performance measures, and service commitments, in partnership with Grants and Finance
Monitor attendance, outcomes, and program performance data to identify trends and address gaps
Hold operational leaders accountable for meeting grant-related goals and reporting expectations
Lead, coach, and develop senior operations leaders, including Vice Presidents, Regional Directors, and other operational leadership roles
Build and sustain a high-performing, values-driven operations team in partnership with Human Resources
Support consistent hiring, onboarding, performance management, and retention practices across Club operations
Own the implementation and measurement of program quality standards across Club operations
Drive performance metrics related to youth outcomes, attendance, safety, staffing, and overall Club experience
Partner with internal teams to ensure accurate data collection and reporting
Use data and qualitative insights to continuously refine the Club program model
Qualification
Required
Bachelor's degree required; Master's degree preferred
Minimum of 10 years of progressive leadership experience, including at least 5 years in an executive-level role
Demonstrated experience leading large, complex teams of 200+ employees across multiple sites
Proven experience overseeing multi-million-dollar operations
Strong strategic, analytical, organizational, and people leadership skills
Experience working with boards of directors, public agencies, and community partners
Preferred
Master's degree preferred
Company
Boys & Girls Clubs of Sonoma-Marin
Boys & Girls Clubs of Sonoma-Marin has been serving youth for over 75 years, since 1946.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jennifer Weiss
Chief Executive Officer
Andrea Coen
Chief Philanthropy Officer
Company data provided by crunchbase