Business Banking Team Lead - Retail Admin Total Bank jobs in United States
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WesBanco · 8 hours ago

Business Banking Team Lead - Retail Admin Total Bank

WesBanco is a financial institution seeking a Business Banking Team Lead to provide leadership in business banking and coordinate activities with market leadership. The role involves managing relationships with small business clients, driving employee engagement, and fostering a positive work environment while expanding business opportunities.

BankingFinanceFinancial Services
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Growth Opportunities

Responsibilities

Practices the standards of the Better Banking Pledge and Service & Support Pledge
Manages lending and deposit relationships with small business customers
Becomes fluent in Business Banking Cash Flow behaviors, practices and needs to best identify client solutions including deposits, loans and fee income opportunities
Serves as primary contact for Business Banking clients and prospects within identified branch network, meeting all required follow up tasks in timely manner
Continually monitors performance against set production goals and adjusts priorities as needed to meet those goals
Drives customer understanding and adoption of digital banking and treasury management services to accelerate cash flow conversion cycle and reduce risk
Serves as Digital Banking Champion for Business Clients and Prospects to ensure adoption and understanding of available tools
Ongoing support of the bank's sales culture
Originates, develops and maintains relationships with business customers for both lending and depository accounts, through direct and ongoing sales calls and referrals
Drives partner and in-branch relationships to foster culture of needs identification and referrals
Actively coaches branch management staff on Business Banking opportunities and related products
Maintains and effectively manages individual business portfolios in all respects (i.e., financial and documentation exceptions, reviews, and collection activities in support of centralized collection and/or assigned collection activities)
Partners closely with Commercial Banking, Private Banking and other lines of business to ensure customer needs are met, actively referring relationships to partners when appropriate
Works closely with assigned Retail and assigned Branch banking small business personnel to train and develops relationships that encourages referrals and builds a strong partnership; develops non-traditional partners to meet common goals
Gathers all necessary financial information needed to submit complete applications to centralized lending and then works with the Business Banking Support department to obtain approval or denial of credit request; manages closing process to ensure complete documentation and booking of loan
Works closely with the Special Asset Unit and Commercial Collections in the collection of past due loans and workout of problem credits, as needed
Analyzes financial statements and customer profiles to support the needs of existing and new potential customers
Conducts sufficient financial analysis of proposed transactions and requests from lending customers so as to sufficiently screen those transactions presented for credit analysis and approval for probability of success
Work with the Business Banking Support and Credit Analyst group to effectively and efficiently manage the credit analysis and decision submission process for those transactions and customer relationships
Responsible for the prompt delivery of all credit decisions as well as negotiating structure issues with clients
Provides loan structures to meet customer needs and ensures appropriate documentation exists in order to adequately protect the bank
Actively participates in community and civic organizations to establish and maintain portfolio of Centers of Influence to originate new business opportunities
Follows up on all internal and external customer referrals
Actively supports all internal business units by providing quality referrals through development of community and business relationships
Adopts and adheres to strong Risk Management culture through in-depth knowledge of client behaviors and relationships to mitigate bank and client losses
Assist with the coordination of CRA lending initiatives within the corporate lending department
Manages and develops their business banking team by providing opportunities for growth and development and most importantly, leading by example
Recruits and hires additional Business Bankers
Manages the performance evaluation process with input from Senior Management
Other duties and special projects as may be assigned

Qualification

Small business bankingCustomer relationship managementFinancial analysisDigital bankingTeam leadershipCustomer service skillsMicrosoft OfficeInterpersonal skillsOrganizational skillsProblem-solvingCommunication skillsTime management

Required

Minimum of five years of small business banking experience required
Bachelor's degree preferred or a minimum of four years of sales experience or equivalent combination of education and experience required
Ability to effectively use technological resources for meetings, coaching, and training
Proficient with Microsoft Office, including Word, Excel and Outlook 365
Ability to learn Commercial Loan origination software
Ability to coordinate and manage multiple tasks in various stages
Ability to define problems, collect data, establish facts, draw conclusions and solve problems
Effective organizational skills with attention to detail
Ability to work under pressure
Able to work independently and meet communicated deadlines
Capable of handling research and special projects
Travel - Majority of weekly travel will be within market and branches assigned
Flexibility to travel occasionally within WesBanco footprint

Preferred

Bachelor's degree preferred or a minimum of four years of sales experience or equivalent combination of education and experience required

Benefits

27 days of PTO (Paid Time Off)
5 days of STD (Short Term Disability)
11 annual paid holidays
1 float holiday
Medical, dental, and vision
Health Care Flexible Spending
Dependent Care Flexible Spending
Transportation Fringe Benefit Plan
Group Life
Long Term Disability
Optional Life
Access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products
401(k) with employee match

Company

WesBanco

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With over 150 years as a community-focused, regional financial services partner, WesBanco Inc.

Funding

Current Stage
Public Company
Total Funding
$260M
Key Investors
PNC Bank
2025-09-10Post Ipo Equity· $230M
2022-10-03Post Ipo Debt· $30M
2015-11-02Acquired

Leadership Team

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Jeff Jackson
Chief Executive Officer
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Adam Thomas
Executive Vice President Tennessee Regional President
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Company data provided by crunchbase