RG&T Solutions · 6 hours ago
Retention Representative (Base + Uncapped Commission)
Chandler, AZ
Full-time
Onsite
New Grad, Entry LevelRG&T Solutions is seeking a Retention Representative to engage and retain customers through proactive communication and personalized solutions. The role involves handling customer calls, identifying opportunities for satisfaction, and collaborating on retention strategies.
Management Consulting
Responsibilities
Handle inbound and outbound calls to address customer needs, resolve issues, and promote retention
Identify opportunities to enhance customer satisfaction and loyalty
Maintain detailed records of interactions and follow-up actions
Collaborate with team members to develop retention strategies
Utilize CRM tools to track customer interactions and outcomes
Qualification
Required
Handle inbound and outbound calls to address customer needs, resolve issues, and promote retention
Identify opportunities to enhance customer satisfaction and loyalty
Maintain detailed records of interactions and follow-up actions
Collaborate with team members to develop retention strategies
Utilize CRM tools to track customer interactions and outcomes
Excellent Communication
Problem-solving
Interpersonal Abilities
Benefits
Competitive pay (base + uncapped commission)
Health coverage
Paid time off
Career growth opportunities
Company
RG&T Solutions
11-50 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase