TEKsystems · 7 hours ago
Desktop Support Technician
TEKsystems is a leading provider of business and technology services, and they are seeking a Desktop Support Technician for a hardware refresh project. This role involves assisting with the deployment, configuration, and replacement of end-user devices, while providing excellent customer service and troubleshooting support.
Information Technology
Responsibilities
Assist with desktop/laptop refresh activities, including device imaging, configuration, and deployment
Back up and migrate user data following established procedures
Install and configure operating systems, applications, and user profiles
Swap out and decommission old equipment, ensuring proper asset tracking
Provide basic break/fix support during and after device rollout
Troubleshoot hardware and software issues on Windows 10/11 devices
Ensure all work is documented accurately following project guidelines
Deliver excellent customer service while working with end users on equipment transitions
Qualification
Required
1–3+ years of desktop support or technical support experience
Experience with Windows 10/11, imaging tools, and standard desktop deployment processes
Familiarity with Active Directory, profile setups, and general IT support practices
Ability to lift, move, and set up computer equipment as needed
Strong customer service and communication skills
Able to follow processes, stay organized, and meet project deadlines
Preferred
Previous experience with hardware refresh or PC rollout projects
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageRecent News
2025-11-19
2025-10-29
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