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Central Health · 4 hours ago

Lead Executive Support Specialist

Austin, TX

Full-time

Onsite

Senior Level

5+ years exp

Central Health is seeking a Lead Executive Support Specialist to provide high-level, strategic administrative support to the Office of the CEO. This role involves managing executive priorities, overseeing administrative support staff, and ensuring adherence to policies and procedures while handling confidential information.

Health CareHealth DiagnosticsMedical

Responsibilities

Must be highly detailed and organized

Provides comprehensive, high-level administrative support to executive leadership, including calendar management, correspondence, meeting preparation, travel coordination, and executive communications

Supports assigned department meetings by arranging and managing meeting space for in-person meetings, coordinating schedules of participants, and sending invitations, managing meeting logistics, ordering catering services, if needed, attending meetings as appropriate, and taking and/or transcribing meeting notes

Exercises independent judgment and discretion when handling confidential, sensitive, or high-impact matters on behalf of executives

Conducts research, data gathering, and analysis to support executive decision-making and prepares summaries, briefing materials, reports, and presentations

Anticipates executive needs and proactively resolves issues to ensure smooth and effective executive operations

Serves as a key point of coordination between executives and internal and external stakeholders, fostering strong, professional relationships across all levels of the organization

Provides functional direction, instruction, and guidance to administrative support staff supporting executive leadership

Trains staff on executive support expectations, workflows, tools, and best practices

Ensures consistent adherence to established policies, procedures, confidentiality standards, and service expectations

Acts as a subject matter resource for executive support processes and escalates issues, risks, or gaps as appropriate

Supports onboarding and knowledge transfer for staff supporting the Executive Suite

Independently develops, implements, and maintains executive support processes, workflows, and standards to improve efficiency, consistency, and quality

Manages administrative projects, timelines, and deliverables related to executive operations

Develops and maintains documentation, standard operating procedures, and job aids for executive support functions

Identifies opportunities for continuous improvement and recommends enhancements aligned with organizational priorities

Supports Board of Directors activities, as applicable, including meeting coordination, preparation of materials, and adherence to governance protocols

Ensures executive support activities comply with organizational policies, confidentiality requirements, and governance standards

Monitors operational effectiveness and flags risks, inconsistencies, or compliance concerns related to executive support practices

Qualification

Executive-level administrative supportProject managementConfidential information handlingData analysisMeeting coordinationTrainingGuidanceContinuous improvementOrganizational skillsCommunication skills

Required

Bachelor Degree (higher degree accepted) in business administration, healthcare management, or a related field

5 years of experience providing executive-level administrative support or in a related professional role