TEKsystems · 13 hours ago
Desktop Support Specialist
TEKsystems is a leading provider of business and technology services, and they are seeking a Desktop Support Specialist to provide operational and technical support for refinery Business LAN Desktop & Server environments. The role involves hardware and infrastructure support, Service Desk support, and troubleshooting various IT equipment and software.
Information Technology
Responsibilities
This position provides hardware and infrastructure support for customers
Primary responsibilities include Service Desk support/tickets, direct customer support, and on-going technology maintenance as assigned
Work scope includes: Workstation and related software, connectivity, server, backup, security, and other equipment-based IT support
Installs, maintains, and supports most Field IT technology other than business software administration
Includes desktop and laptop computer hardware: Microsoft operating system software and configuration; application software installation/deployment
Troubleshoots networked and stand-alone printers/copiers/scanners multi-function devices; remote access technology; network switched Ethernet cabling; audio visual equipment; end-user telecom devices such as telephones, cell phones and radios; server computer hardware; server operating system software and configuration; system administration for a single or multiple active directory organizational unites
Qualification
Required
Excellent written and verbal communication is necessary
The ability to communicate and interact with non-technical teams and business owners
Help Desk Support
Windows 10
Field Service Tech
Office 365
Print Servers
Desktop Support
Troubleshooting
Customer service
Technical support
Experience Level: Expert Level
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageRecent News
2025-11-19
2025-10-29
Company data provided by crunchbase