Snail Games USA · 1 day ago
Community Manager – Studio Sirens
Loveland, CO
Full-time
Hybrid
Mid Level
$60K/yr - $82K/yrSnail Games USA is focused on creating innovative gameplay systems and delivering high-quality content. They are seeking a Community Manager to oversee community operations across multiple projects, ensuring player feedback is effectively communicated and managed with development teams.
Developer PlatformGamingPublishing
Responsibilities
Own and manage official community channels (e.g., Discord, forums, social platforms) across multiple Studio Sirens projects
Serve as the primary liaison between player communities and internal development teams
Track, organize, and contextualize player feedback, sentiment, and reported issues on a per-project basis
Coordinate closely with QA and production to support testing phases, updates, releases, and post-release communication
Adapt messaging style and level of transparency based on project lifecycle, platform, and audience expectations
Support announcements, patches, events, and updates with clear, accurate, and well-scoped communication
Help establish and uphold community guidelines, moderation standards, and escalation paths
Represent the studio with professionalism, consistency, and an understanding of development realities
Qualification
Required
Strong familiarity with ARK and its player community
Proven experience managing game communities for live or in-development titles
Demonstrated ability to manage multiple products or communities simultaneously
Excellent written communication skills and sound judgment around what information is appropriate to share
Ability to work onsite in Colorado on a hybrid schedule
Preferred
Experience with ARK or ATLAS modkits
Familiarity with Unreal Engine (UE4 or UE5) and modern game development pipelines
Experience working alongside QA teams, including bug triage and player-reported issues
Exposure to console development, certification considerations, or platform-specific community concerns
Experience supporting console ports, staggered releases, or overlapping development cycles
Benefits
True focus on work/life balance
Paid company holidays, vacation, and separate sick leave
Medical, dental, vision, and Life/LTD
401k with company match
Hang out with Redbeard
Company
Snail Games USA
Snail Games USA is the leading independent global developer and publisher of digital entertainment.
Founded in 2009
51-200 employees
H1B Sponsorship
Snail Games USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2022 (1)
Funding
Current Stage
Growth StageLeadership Team
Jim Tsai
Chief Executive Officer
Heidy Chow
Chief Financial Officer
Recent News
2026-01-16
Company data provided by crunchbase