TEKsystems · 5 hours ago
AV Field Service Engineer (Crestron & Biamp)
San Jose, CA
Full-time
Onsite
Mid Level
$43/hr - $58/hr
3+ years expTEKsystems is seeking an experienced AV Field Engineer / Service Technician to support a leading national AV integration firm. The role involves providing onsite service, troubleshooting, and support for enterprise-level audiovisual environments including executive boardrooms and conference centers.
Information Technology
Responsibilities
Diagnose, troubleshoot, and repair AV systems and components at customer sites
Service and support the following technologies:
Crestron DM/NVX, AMX, and custom control systems
Biamp and QSC audio DSP platforms
Dante audio networks
Video teleconferencing systems
AV-over-IP solutions across LAN/WAN environments
Projection systems, video walls, and digital signage
Audio systems including amplifiers, microphones, and speakers
RF systems (analog and digital – limited but helpful)
Conduct preventive maintenance, system testing, and site surveys
Prepare clear and concise service reports and documentation
Manage multiple service assignments and provide mentorship to junior/intermediate technicians
Qualification
Required
Two-year technical diploma or equivalent professional experience
Minimum of three years working in field service for audiovisual systems
Strong understanding of AV signal flow and system integration
Ability to troubleshoot both software and network‑based issues (IP addressing, VLANs, Dante, control system connectivity)
Effective communication with technical and non‑technical stakeholders
Professionalism and poise when supporting executive‑level end users
Strong problem‑solving ability in dynamic environments
Customer-focused approach and the ability to build trust with clients
Daily travel throughout the Silicon Valley market is required
A personal vehicle is required; mileage and work-related travel expenses are reimbursed
Preferred
CTS certification is highly preferred
Ideal candidates will have a strong networking foundation and interest in advancing into programming and system configuration
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
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