Credit and Billing Manager jobs in United States
cer-icon
Apply on Employer Site
company-logo

SoftWave TRT · 22 hours ago

Credit and Billing Manager

SoftWave TRT is a fast-growing medical device company revolutionizing regenerative medicine with FDA-cleared shockwave therapy devices. They are seeking a Credit & Billing Manager to build, lead, and optimize the company’s billing, credit, and collections functions, ensuring accuracy and compliance while implementing scalable processes and managing a small team.

ManufacturingMedicalMedical Device

Responsibilities

Oversee end-to-end billing, credit, and collections operations, ensuring accuracy, timeliness, and compliance
Manage customer invoicing, payment application, dispute resolution, and account reconciliations
Establish and maintain credit policies, credit limits, and risk assessments aligned with company objectives
Monitor and manage accounts receivable aging, proactively driving collections and reducing DSO
Partner with Sales, Customer Success, and Finance to resolve billing issues and improve customer experience
Serve as a key contributor to the NetSuite implementation, particularly for billing, AR, and credit workflows
Design, document, and implement standardized processes, procedures, and controls to support scalability
Ensure billing and AR processes align with revenue recognition, deferred revenue, and GAAP requirements
Identify opportunities to automate and improve efficiency through system enhancements and reporting
Lead, train, and mentor a small billing and credit team, fostering accountability and continuous improvement
Establish performance metrics and ensure consistent execution across the team
Collaborate closely with Accounting, Finance, Sales Operations, and Customer Support to support company growth
Support month-end close activities, audits, and reporting related to AR, billing, and cash collections
Prepare and analyze AR, collections, and cash application reports for leadership
Provide insights into trends, risks, and opportunities related to customer payments and credit exposure
Assist with forecasting collections and supporting broader cash flow planning

Qualification

NetSuite implementationBilling processesAccounts receivableCredit policiesPeople managementCommunication skillsOrganizational skillsDetail-oriented

Required

Bachelor's degree in Accounting, Finance, Business, or a related field
5+ years of progressive experience in billing, accounts receivable, credit, or order-to-cash operations
Prior experience implementing or working within NetSuite strongly preferred
Experience building or improving billing and credit processes in a growing organization
Previous people management or team lead experience
Strong understanding of AR, billing, collections, and internal controls
Ability to partner cross-functionally and communicate clearly with both financial and non-financial stakeholders
Highly organized, detail-oriented, and comfortable in a fast-paced, evolving environment

Preferred

Experience in medical device, healthcare, SaaS, or equipment-based businesses
Experience in a high-growth, PE-backed, or scaling organization

Benefits

Health, dental, and vision insurance
Paid holidays & PTO

Company

SoftWave TRT

twittertwittertwitter
company-logo
SoftWave TRT develops medical devices using acoustic wave technology for pain relief and tissue regeneration.

Funding

Current Stage
Early Stage

Leadership Team

leader-logo
Laura Leszczynski
Chief Marketing Officer
linkedin
Company data provided by crunchbase