FanDuel · 14 hours ago
CRM Operations Intern - Summer 2026
New York, NY
Internship
Hybrid
Intern
Start in 2026 SummerFanDuel Group is the premier mobile gaming company in the United States and Canada. They are looking for a Customer Relationship Management (CRM) Operations Intern to assist with the execution of CRM communications for their Sportsbook product, providing hands-on experience in CRM operations and campaign execution within a fast-paced environment.
Fantasy SportsGamingSports
No H1B
Responsibilities
Assist with campaign setup and execution tasks across CRM channels, including email, push, and in-app messaging
Support the preparation of campaign assets, configurations, and operational checklists
Help ensure campaigns are launched accurately and on schedule
Perform QA checks on CRM campaigns to validate content, links, targeting logic, and formatting
Test campaigns across devices and platforms to ensure proper rendering and functionality
Document issues and escalate findings to senior team members
Assist with maintaining the Sportsbook CRM send calendar and tracking daily deployments
Support documentation of operational processes and campaign details
Help organize intake requests and campaign-related materials
Support basic campaign reporting and performance tracking
Assist with compiling post-campaign summaries and operational metrics
Learn how campaign performance and operational accuracy are measured and evaluated
Gain hands-on experience with CRM and marketing technology platforms
Support campaign setup, QA, and deployment within the CRM tech stack
Learn foundational concepts related to segmentation, automation, and lifecycle messaging
Qualification
Required
Must be planning for degree completion between December 2026 –June 2027
Must have U.S. Work Authorization and does not require employer sponsorship now or in the future
Must be in commutable distance from or willing to relocate to designated office
Must be willing to be in office 2+ times per week
Preferred
Pursuing a bachelor's degree in business (marketing), data analytics, or similar
Curriculum or experience in process improvement and project management
Exposure to HTML, CSS, SQL, or CRM tools is a plus but not required
Strong attention to detail with the ability to follow defined processes and checklists
Highly organized and comfortable managing multiple tasks in a deadline-driven environment
Interest in CRM operations, marketing technology, or lifecycle marketing
Comfortable working with data, spreadsheets, and basic reporting
Strong written and verbal communication skills
A collaborative team player who is eager to learn and take direction
Interest in sports and sports betting; familiarity with FanDuel Sportsbook is a plus
Excellent communication skills; skilled at influencing and building relationships across the organization at all levels, including with senior leadership
Entrepreneurial, proactive in identifying opportunities and solutions, and areas to add value
Experience leveraging AI tools to enhance productivity and decision-making
Team player with the desire to bring a positive attitude to a group dynamic
Passion for consumer technology, sports & entertainment, or the gaming industry preferred
Benefits
Mentorship and professional development resources to help you refine your game
Company
FanDuel
FanDuel is a gaming company that offers sportsbook, daily fantasy sports, horse racing, and online casino games.
Founded in 2007
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$416.2MKey Investors
Kohlberg Kravis RobertsShamrock Capital AdvisorsComcast Ventures
2020-12-03Acquired
2017-09-12Series E
2016-09-14Convertible Note· $55M
Leadership Team
Josh Ives
SVP Customer Experience Operations
Caralyn Cooley
Chief People Officer
Recent News
Sports Business Journal
2026-01-19
2026-01-13
2026-01-12
Company data provided by crunchbase