Information Technology Analyst 1 jobs in United States
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NEOGOV · 1 week ago

Information Technology Analyst 1

NEOGOV is part of the New Jersey Judiciary, which operates with high standards of independence, integrity, and quality service. The Information Technology Division is seeking a motivated professional to provide technical support, troubleshoot helpdesk calls, and assist with the installation and testing of software and hardware deployments.

GovTechHuman ResourcesInformation TechnologySoftware
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H1B Sponsor Likelynote

Responsibilities

Answer IT help desk calls, provide technical support, PC administration, and perform basic troubleshooting along with prompt and efficient resolution of problems
Provision user accounts and process user account changes
Working independently as well as collaboratively on various ongoing IT projects with IT Staff, other Vicinage Division staff and other agencies as required
Install, configure, deploy, and move computers and peripherals (must be able to lift up to 30-50Ibs.) , as well as associated operating systems and application software
Provide technical support for video conferencing and multimedia presentations
Perform basic VOIP phone administration
Configure and support mobile devices
Develop and maintain IT documentation for IT staff and end-users

Qualification

Technical supportVideo conferencingOperating systems installationComputer networkingData analyticsCustomer serviceAnalytical skillsCollaborationDocumentation

Required

Graduation from an accredited college or university with an associate degree in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity
Applicants who do not possess the required education may substitute additional paraprofessional and/or professional IT technical experience or experience related to the area to which the applicant is applying on a year for year basis with one year of such experience being equal to 30 semester hour credits
A bachelor's or associate degree in any field from an accredited college or university and one year of additional paraprofessional and/or professional IT technical experience or experience related to the area to which the applicant is applying may be substituted for the required education
A bachelor's or master's degree from an accredited college or university in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity may be substituted for the required education
Applicants who are approaching their anticipated graduation date may apply. If selected, the applicant must complete their degree no later than their start date
Degrees conferred outside of the United States must be evaluated by a recognized evaluation service

Preferred

Knowledge of various computer systems and video conferencing applications including, but not limited to Microsoft Teams, Zoom, Windows 11, and Office 365, is strongly preferred

Benefits

State Health Benefits Program including options for medical, dental and prescription coverage
Public Employee's Retirement System pension program
Federal Student Loan Forgiveness for employees with 10 years or more of service
Generous leave program which includes vacation, personal and sick leave and 13 annual paid holidays
Voluntary investment programs separate from and in addition to the pension plan through the Deferred Compensation Plan and the Supplemental Annuity Trust of New Jersey (SACT)
Comprehensive training offerings including LinkedIn Learning.
Tax Savings Programs including the Premium Option Plan, Medical Flexible Spending Account and Dependent Care Flexible Spending Account and Commuter TaxSave
NJBest 529 College Savings Plan
Member Term Life Coverage including basic and optional plans

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

H1B Sponsorship

NEOGOV has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase