iperceptions · 3 weeks ago
Guidewire PolicyCenter Business Analyst
Lake Mary, FL
Full-time
Hybrid
Mid LevelFrontline Insurance is on a mission to Make Things Better, and they are seeking a Business Analyst II - Guidewire PolicyCenter to play a pivotal role in achieving this vision. The role involves demonstrating expert knowledge of the Guidewire PolicyCenter system, managing system changes, and acting as a liaison between functional leads and development teams.
AnalyticsConsumerMarket ResearchSoftware
Responsibilities
Demonstrate expert knowledge on the Guidewire PolicyCenter system
Knowledgeable on integrations with internal and external applications; research any dependencies and work on system design plan with solution architect and developers
Shepherd ideas through the System Development Life Cycle to ensure new business processes and system changes are documented, developed, tested, and promoted successfully
Clarify requirements prior to delivery of documentation to the Application Delivery team
Work with Operations team to triage production issues prior to development involvement
Support UAT (User Acceptance Testing) sessions as needed
Work with the QA team to ensure test cases are current, correct, and cover alternative paths for existing and new system functionality
Be the liaison between functional leads, development teams and support teams
Become an expert on Guidewire systems and our system implementations
Create Software Requirements Specifications, use cases, technical requirements, wireframes, system flow diagrams, and other documentation for Guidewire configurations and custom software development projects
Review and analyze how changes to the business process and / or business needs will impact technical requirements throughout the system and organization
Work with major functional areas of the business to understand and document change requests submitted to the IT organization
Qualification
Required
Bachelor's degree from an accredited college or university
Ability to manage time effectively and work on tasks with competing priority
Strong analytical skills and a self-starter attitude required
Familiarity with HTML, XML, SOAP APIs, UX Design
Homeowners insurance knowledge is required, commercial property experience is a plus
Proficient computer skills, including Microsoft Suite (Word, PowerPoint, Outlook, and Excel)
Attention to detail and ability to multi-task
Excellent written and verbal communication skills
Thorough knowledge of agile methodologies
Skilled at writing detailed Software Requirements Specifications (SRS), use cases, and wireframes
Strong background using defect-ticketing software (such as Rally, JIRA, etc.) to document software defects for development teams
Experience working daily in cross-functional teams
Skilled at negotiating consensus among departments that request sometimes conflicting or inconsistent software requirements
Proficient using browser web development tools
Benefits
Hybrid work schedule!
Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
Financial Security: 401k Retirement Plan with a generous 9% match
Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.
Company
iperceptions
iperceptions is a global leader in Voice of the Customer (VoC) solutions.
Founded in 1999
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$3.65MKey Investors
Telesystem
2020-07-17Acquired
2014-12-10Series Unknown
2008-12-02Series A· $3.65M
Company data provided by crunchbase