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TEKsystems · 8 hours ago

Technical Writer

Chicago, IL

Contract

Hybrid

New Grad, Entry Level

$7.25/hr - $35/hr

TEKsystems is a leading provider of business and technology services, and they are seeking a Technical Writer to produce high-quality documentation. The role involves collaborating with cross-functional teams to create user-friendly content that supports both technical and non-technical users.

Information Technology

H1B Sponsor Likely

Responsibilities

Create, edit, and maintain high-quality technical documentation, including user guides, data flow diagrams, ETL implementation documentation, system architecture overviews, and standard operating procedures (SOPs)

Develop content that is accessible to various audiences, from technical professionals to end-users

Ensure documentation is up to date with system changes, new features, and evolving business needs, maintaining version control to track revisions and ensure accuracy

Conduct research and interviews to gather technical details from data scientists, IT engineers, project managers, and other stakeholders

Translate complex technical jargon into clear, understandable language for diverse audiences

Implement structured writing techniques to maintain consistency and readability

Format content using industry-standard templates, style guides, and publishing tools

Utilize diagrams, flowcharts, and visual aids to enhance comprehension

Maintain version control and ensure proper documentation workflows align with system updates and organizational changes

Utilize documentation management tools such as Git, SharePoint, or OneDrive for collaboration and archiving

Track feedback from users and stakeholders, implementing improvements in documentation over time

Work closely with data scientists, IT engineers, project managers, and other stakeholders to gather requirements and validate documentation accuracy

Participate in project meetings to stay informed of changes that require documentation updates

Provide training or guidance on how to access and use technical documentation effectively

Liaise with contractors and third-party vendors as needed to ensure cohesive documentation practices

Qualification

Cloud ComputingIT infrastructureTechnical writingAPIProgramming languagesMicrosoft OfficeDocument managementContent SimplificationDocumentation DevelopmentCommunication skills

Required

Technical writing

Microsoft Office

API

Programming languages

Cloud Computing

IT infrastructure

Communication and writing skills

Document management

Content Simplification

Documentation Development