LCI · 3 hours ago
Engineer, Infra-Structure
Durham, NC
Full-time
Onsite
Senior Level
5+ years expLCI is dedicated to providing meaningful employment for the blind and visually impaired. The IT Infra-structure Engineer is responsible for the design, integration, implementation, and maintenance of hardware and software systems, providing day-to-day support to employees across multiple sites.
EmploymentManufacturingRetail TechnologyWholesale
Responsibilities
Handle all second level support requests - System Administration - Network Administration. Handle first level support requests as required
Organize and prioritize support issues and all IT telephone calls. Log and prioritize all to ensure that no issue goes unresolved
Handle all second level support issues related to infrastructure issues in a timely and efficient manner
Organize, add users/systems and control security for Windows Active Directory. Manage VPN’s and remote connections for off-site users
Ensure Virus definitions and Antivirus solutions are present and standard throughout the Enterprise Infrastructure
Ensure all backups are done as scheduled and logged to ensure system integrity. Prepare and configure new hardware
Monitor and perform OS updates, Microsoft upgrades and application updates as designated by management
Use network monitoring utilities to ensure all servers, network gear and systems alerts are queried
Maintain logs of all activities in the public folders. Ensure network availability remains high by interfacing with other IT personnel when issues arise
Projects as assigned by IT management
Qualification
Required
Minimum five years related work experience
Good phone skills required
Must be able to communicate with a variety of individuals (technical and non-technical)
Strong knowledge of Enterprise Systems Administration, Hardware Maintenance, and Network Administration
Experience with hybrid environments that support both on premise and cloud solutions
Preferred
Two-year degree preferred
Specific experience with Microsoft Dynamics AX 2012, Microsoft D365, and Manhattan Active SCALE or similar Warehouse Management Software extremely helpful
Benefits
Basic Life Insurance at no cost to the employee
401(k) with match and Surplus-Sharing Plans
Health, Dental, and Vision Insurance
Ten paid holidays annually
Paid Time Off (PTO)
On-site Health and Wellness program
Employee Assistance Program (EAP)
Company
LCI
LCI is a provider of manufacturing, distribution, wholesale, retail and technology consulting solutions – and one of the largest employers of Americans who are blind or visually impaired.
501-1000 employees
H1B Sponsorship
LCI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
$400M2025-03-11Post Ipo Debt· $400M
1985-05-31IPO
Leadership Team
Patrick Lindsey, CPA
Chief Operating Officer
Recent News
24-7 Press Release Newswire
2025-11-09
2025-11-07
2025-11-04
Company data provided by crunchbase