LanceSoft, Inc. · 3 months ago
Senior Site Specialist
Swiftwater, PA
Full-time
Onsite
Mid, Senior Level
$22/hr - $23/hr
2+ years expLanceSoft, Inc. is a staffing firm focused on creating global connections for businesses and employees. The Senior Site Specialist role involves providing laboratory support services, managing inventory, and ensuring compliance with customer requirements while working onsite.
Information Technology
Responsibilities
Assists in organizing the staff and workload to meet or exceed productivity performance standards for UnityTM Lab Services. May assist in the cross training of associates and the training of new hires
Performs workflow with the team in support of contractual obligations and in line with established standard processes
Acts as subject matter expert to answer customer and sales representative’s questions and resolve problems. Expertise should include:
Knowledge of customer service agreements, service level agreements and relevant systems
Work instructions
Standard Operating Procedures
Standard Methodologies
Adopts PPI methodologies
Works effectively with a diverse cross functional team
Performs other duties as assigned
Qualification
Required
2-3 years of equivalent experience, preferably within a laboratory setting or services
Demonstrated customer service, verbal, and written communication skills
Minimum of 1 years detailed oriented work experience in a GMP regulated environment
Possesses the interpersonal skills to be able to collaborate with various levels of Clients personnel & customers
Knowledgably operate handheld scanners and perform data entry function
Demonstrates computer proficiency and possess intermediate skills in Microsoft Office suite of software
Uses organizational skills to multi-task and meet due dates as needed
Works primarily at customer sites, which may require working independently
Requires the ability to lift, push and pull 30-40 pounds consistently; it may be required to lift 50 pounds, including operation and use of pushcarts, pallet jacks, etc
Ability to execute under pressure with short turnaround times
Ability to speak, write, and use all office equipment including scanner and printer, phone, computer, etc
Regular use of fine motor skills
Ability to lift and/or move objects that weigh more than 30 pounds
Regularly required to stand, walk, stoop, kneel, crouch or crawl
Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus
Preferred
Working knowledge of MS Office. MS Word skills required: templates, styles, headers, working with cross referencing figures, tables, and sections
Ability to work effectively independently as well as part of a cross functional team
Ability to relate and work well with people
Excellent organizational skills
Attention to detail
Ability to multi-task and work well under pressure
Cleaning labs
Manage inventory effectively
High School Diploma, college degree preferred
Benefits
Four options of medical Insurance
Dental and Vision Insurance
401k Contributions
Critical Illness Insurance
Voluntary Permanent Life Insurance
Accident Insurance
Other Employee Perks
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
5001-10000 employees
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageLeadership Team
Ram Karuppusamy
Chairman & CEO
Simon Dealy
Chief Financial Officer
Company data provided by crunchbase