Aurora Health Care · 11 hours ago
Quality Improvement Coordinator Senior
Milwaukee, WI
Full-time
Onsite
Senior Level
$41/hr - $61/hr
5+ years expAurora Health Care is seeking a Quality Improvement Coordinator Senior to lead care management and quality improvement initiatives. The role involves developing process improvement plans, analyzing clinical data, and promoting cross-departmental collaboration to ensure high-quality patient care.
Health Care
Responsibilities
Coordinates, facilitates, implements and participates in care management and quality improvement initiatives/teams across Aurora Health Care in assigned geographical areas
Develops process improvement plans with leadership and departments throughout the organization to analyze, monitor and ensure high levels of quality and performance
Identifies opportunities for improvement, makes recommendations for change, and leads the implementation of best practices to meet established goals
Promotes cross-departmental communication, collaboration, and performance improvement as a means of achieving cost-effective, high quality care
Coordinates, facilitates and implements best practice strategies for assigned patient populations to meet quality and cost goals
Designs and documents assigned projects to demonstrate the quality levels delivered to patients, while applying Aurora's approach to quality
Uses statistical techniques to analyze and display clinical data using measurement tools and systems, as appropriate
Interprets and communicates care management and quality results in a way that the customer understands
Meets individually with providers and staff to assist with problem-solving, recommend and facilitate improvement strategies
Measures and evaluates attainment of goals
Manages multidisciplinary quality improvement teams and projects to support the accomplishment of care management and accreditation (as appropriate) goals
Completes medical record reviews, compares current practice against best practice guidelines and provides recommendations to improve patient care
Provides leadership and consultative services at least quarterly to departments and services within the organization in achieving regulatory, accreditation, and organizational compliance in quality, safety and in performance management and improvement activities
Serves as a resource on external regulatory requirements relative to care management activities
Maintains awareness of and notifies leadership of actual or potential risk situations
Gathers information and provides input regarding risk management issues as delegated by immediate supervisor
Reviews, trends and reports results at least quarterly of quality and care management related third party visits, chart reviews, surveys, and other data to appropriate committees, departments and administration
Serves as an educator, communicator, and resource to physicians, providers and staff to understand care management, quality improvement and accreditation (as appropriate) objectives
Develops educational programs regarding care management, quality initiatives and strategic objectives
Collaborates with nursing and/or patient education, physicians, providers and staff to review, design, and coordinate the use of patient education materials
Establishes new or utilizes existing mechanisms to communicate patient education resources across sites and departments
Drives development of improved Electronic Health Record tools to support Care Management Quality in collaboration with key functional departments and leadership
Coordinates and/or leads care management and quality committee meetings
Ensures all key stakeholders receive consistent communication across departments and sites
Shares successful process improvement and care management practices
Qualification
Required
Bachelor's Degree in Quality Management or related field
Typically requires 5 years of experience in health care or clinical quality improvement
Knowledge of quality improvement principles, project management, and team facilitation
Knowledge of federal, state and external health care regulations and standards and ability to research those regulations
Knowledge of evidence based, best practice resources to promote efficiency and effective outcomes
Knowledge and use of process improvement methods, statistical tools and evidence based, best practice resources
Demonstrates strong problem solving, leadership, conflict mgmt. and team building skills
Knowledge of medical terminology, clinical concepts and disease management
Ability to analyze complex data and communicate sensitive information
Excellent interpersonal, written and verbal communications skills
Proficient in the use of Microsoft office suite or similar products. Ability to create reports, graphs and other visual presentation materials, and effectively maintain statistical data
Demonstrated ability to analyze complex data and communicate sensitive information to improve patient care
Detail oriented and able to prioritize and organize data and complex projects
Company
Aurora Health Care
At Aurora Health Care, helping people live well is what drives us – it’s our purpose and what we do every day.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Kristie Geil DNP, RN, CENP
Area VP/CNO Aurora Health Care, South Wisconsin, VP/CNO Aurora Medical Center Kenosha
Carla LaFever
Chief Clinical Services Officer
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