RSM US LLP · 3 hours ago
Resource Management Strategic Business Architect
Baltimore, MD
Full-time
Onsite
Senior Level
5+ years expRSM US LLP is the leading provider of professional services to the middle market globally, empowering clients to realize their full potential. The Resource Management Strategic Business Architect will be responsible for understanding business vision and goals, supporting internal teams, and optimizing digital solutions for effective resource management within a professional services environment.
AccountingConsultingFinancial Services
No H1B
Responsibilities
Lead the business requirements gathering and design of enterprise resource management solutions, ensuring alignment with business objectives and firm standards
Collaborate with functional consultants and technical teams to deliver scalable, reliable solutions
Serve as the primary solution owner for Dayshape, having full and complete knowledge of data integrations, system processes, and overall management of the user experience
Partner with business stakeholders to define solution requirements and partner with technology owners to architect successful solutions
Engage with Dayshape vendor to understand current state solution and future product enhancements, informing leadership of any impacts to process and needs for change management
Communicate risks, dependencies, and system limitations clearly to leadership
Manage and mentor a solution support team fostering collaboration and accountability
Ensure timely decision-making and effective communication across stakeholders
Promote a collaborative yet independent working environment where the team feels empowered to act in the best interest of the program because they have the knowledge to execute on their roles and have a confident path to have questions answered or escalate issues
Identify and resolve system bugs, performance issues, and integration challenges across platforms (e.g., Dayshape, Workday)
Conduct periodic design reviews and ensure solutions continue to meet firm standards and best practices
Monitor solution performance, quality assurance and implement continuous improvements
Responsible for product support processes and procedures documentation and maintenance
Qualification
Required
Bachelor's degree in related field or equivalent experience
Minimum of 5+ years relevant work experience required
Prior resource management experience in a professional services environment Knowledge of product management concepts and how enterprise software products are positioned and developed
Ability to work in a highly collaborative environment and consult effectively with employees at all levels
Strong knowledge of basic and advanced business analysis techniques and strategies
Strong knowledge of product design and user experience design concepts
Strong problem-solving and troubleshooting capabilities for system bugs and process gaps
Strong organizational and multi-tasking ability
Effective communication skills both written and spoken
Ability to balance multiple projects and priorities in a fast-paced environment
Ability to work across time zones, adjusting hours on occasion as needed
Strong attention to detail, motivation, and initiative
Excellent leadership and team management skills
Proficient in MS Office products such as Word, PowerPoint and Visio, with advanced skills in Excel preferred
Ability to analyze and document backend system information such as data mapping and microservice components
Knowledge of defect tracking processes and tools
Solution quality assurance processes and tools
Experience in a supervisory role for a small team of resources for the coordinated delivery of large or complex projects
Preferred
Experience with Dayshape
Experience with Workday, especially Projects and Resource Management
Experience working with 3rd party and vendor relationships
Benefits
Flexibility in your schedule
Competitive benefits and compensation package
Company
RSM US LLP
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10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bill Kracunas
Principal and National Leader, Strategy and Management Consulting
David Hickethier
Principal, Strategy & Human-Centered Design
Recent News
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