Eurofins · 6 hours ago
Project Manager Associate, Eurofins Environment Testing Northern California, Air Toxics, Folsom, CA
Folsom, CA, USA
Full-time
Onsite
Entry Level
$26/hr - $28/hr
1+ years expEurofins is a global leader in analytical testing services, dedicated to making life and the environment safer and healthier. They are seeking a Project Manager Associate in Folsom, CA, responsible for managing client projects, maintaining strong customer relationships, and ensuring timely communication and documentation throughout the project lifecycle.
BiotechnologyGeneticsHealth CareLife SciencePharmaceutical
No H1B
Responsibilities
Review project in LIMS
Create and configure project
Add project notes (special reporting, invoicing instructions, etc.)
Upload all project documents to the central repository
Manage purchase orders, task orders, and change order requests
Verify that lab compound lists and limits meet project requirements
Add project-specific limits/lists to LIMS
Assign deliverables and delivery routes
Communicate project details to operations
Engage workshare labs, service centers, or non-Eurofins Environment Testing locations
Work with operations to ensure adequate capacity
Provide updates to operations on upcoming work
Create bottle orders
Schedule courier or field sampler when needed
Confirm subcontract labs are approved and properly set up as vendors (for new and existing work)
Initiate approval process for subcontract labs not on the approved list
Generate subcontract paperwork
Create requisitions in accounting software for subcontracting work
Verify lab certifications and limits meet project requirements
Confirm EDD format availability for new quotes; submit helpdesk ticket if a new format is required
Provide client support documents as needed (contact lists, bottle tables, preservation tables, etc.)
Communicate issues to clients throughout the project
Manage incoming work for rush and short-hold samples
Review log-in
Resolve log-in discrepancies with client
Inform client of any log-in issues
Set samples to 'available' after review
Send sample receipt confirmation to client
Understand client-specific reporting requirements
Review job list daily and manage due dates
Notify clients of any expected delays prior to the due date
Confirm data anomalies with operations (e.g., filtered > dissolved, deviations from historicals)
Review reports and EDDs before submission
Confirm correct report format and EDD format
Issue final reports by client due dates
Issue final data packages
Set up delivery routes
Review final invoice before issuing it to the client
Generate credit/debit memos as needed
Submit credit/debit memos for approval and send approved versions to the client when applicable
Submit revised invoices when corrections are required
Follow up with clients to confirm accurate invoicing
Work with collections on A/R follow-up
Conduct regular reviews of A/R status
Work with CSM to communicate lab capabilities to the client
Submit new client review requests
Confirm sales assignments with the Business Development Manager and Account Executives
Receive new quote requests from clients
Review client contract requirements with CSM, Lab Director, and others
Review and submit purchase orders for approval
Follow up on client terms and credit limits
Conduct follow-up calls and client visits as needed
Submit client complaints and participate in corrective actions and follow-up
Communicate client issues/complaints to sales
Follow up on client requests, including technical support
Use internal resources to resolve client needs efficiently
Maintain familiarity with company capabilities and key contacts
Forward opportunities and leads to sales
Forecast upcoming work
Request technical support from operations (special requests, method development, technical reviews)
Generate quotes and obtain approvals
Review client quote requests for capabilities, certifications, and scope
Confirm client contracts and pricing
Determine appropriate lab placement
Verify that lab certifications, compound lists, and limits meet project requirements
Prepare and submit quotes for approval
Send approved quotes to clients
Forecast and track quotes in LIMS
Provide QAPP/SOW information to clients as needed
Update project status in LIMS
Perform other duties as assigned by leadership
Qualification
Required
Bachelor's degree in Environmental Science, Chemistry, Engineering, or a related field
Experience managing client accounts and delivering multi-phase analytical projects
Authorization to work in the United States indefinitely without restriction or sponsorship
Professional working proficiency in English is a requirement, including the ability to read, write and speak in English
Strong Interpersonal Skills: Builds positive relationships with clients, colleagues, and stakeholders at all levels, fostering trust and collaboration
Effective Communication: Clearly and confidently conveys information both verbally and in writing; tailors communication style to diverse audiences and situations
Problem-Solving & Critical Thinking: Proactively identifies challenges, analyzes root causes, and develops effective, practical solutions
Time Management: Demonstrates the ability to manage multiple projects simultaneously, prioritize tasks, and consistently meet deadlines and deliverables
Organizational Skills: Maintains accurate records, manages complex workflows, and ensures projects and documentation are handled efficiently and thoroughly
Client Service Excellence: Demonstrates a proven ability to deliver exceptional client experiences by anticipating needs, resolving issues promptly, and providing ongoing support
Leadership: Guides teams and cross-functional stakeholders toward common goals; inspires collaboration, accountability, and high performance
Technical Proficiency: Proficient with standard business and project management tools, including Microsoft Outlook, Word, Excel, PowerPoint, and Access
Multitasking & Prioritization: Efficiently handles competing priorities without compromising quality, accuracy, or deadlines
Adaptability & Flexibility: Adjusts quickly to evolving client needs, project scopes, and organizational priorities in a fast-paced environment
On-Time Delivery: Consistently meets or exceeds deadlines and client expectations by managing schedules, resources, and dependencies effectively
Client Focus: Demonstrates a strong desire to understand and meet customer needs. Actively listens, asks clarifying questions, and follows up during and after projects. Keeps clients informed of key decisions, seeks feedback, and adjusts services to enhance satisfaction and outcomes
Technical Understanding: Seeks and applies information from various sources to address client technical inquiries confidently and communicate project status accurately
Customer Service Orientation: Strives to exceed customer expectations and takes ownership of resolving issues. Provides prompt, thorough, and accurate information, informs clients of commitments and performance guarantees, and proposes appropriate solutions or services. Sets clear and professional boundaries when necessary
Preferred
Project Management Professional (PMP) Certification or similar project management certification is a plus
Prefer 1+ years bench Chemist experience in air analysis or field experience
Knowledge of federal, state, and local air quality regulations (EPA, CARB, NESHAP, MACT) and their implications for analytical projects
Familiarity with air testing methods and environmental laboratory workflows
Familiarity with ISO 17025, TNI, DoD ELAP, and other quality standards relevant to environmental laboratory operations
Understanding of key financial principles such as invoicing, AR management
Demonstrated success in nurturing client relationships, identifying cross-selling opportunities, and contributing to revenue growth strategies
Ability to work effectively with technical operations, QA, field services, sales, and finance teams to deliver seamless client experiences
Benefits
Comprehensive medical coverage
Life and disability insurance
401(k) with company match
Paid holidays and vacation
Personal days
Dental and vision options
Company
Eurofins
Eurofins provides testing and support services to the pharmaceutical, food, environmental, and consumer products industries.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.05B2025-06-26Post Ipo Debt· $586.37M
2025-03-27Post Ipo Debt· $431.4M
2021-10-22Grant· $30M
Leadership Team
C
Cara Ahern
Documentation Specialist
Yves-Loic Martin
Board Member
Recent News
2025-12-16
Business Wire
2025-12-08
Company data provided by crunchbase