Alaska Communications · 5 hours ago
Carrier Client Account Manager I
Anchorage, AK
Full-time
Onsite
Mid Level
3+ years expAlaska Communications is committed to putting their team first and maintaining a customer-focused approach. The Client Account Manager I is responsible for growing existing customers, creating new customers, and increasing customer satisfaction and revenues by collaborating with cross-functional teams and executing strategic sales plans.
ConsultingPublic RelationsTelecommunications
Responsibilities
Meets or exceeds assigned revenue objectives for a broad array of telecommunications/IT products and services by assisting in the development and execution of strategic sales plans to business customers
Partners and collaborates with all cross-functional teams required to execute market plans; assuring all related activities are coordinated and mutually supportive to achieve local revenue goals
Supports the group with any potential information reports
Assists where feasible handling day-to-day issues, account research, event coordination, contract processes, and customer communication
Develops and maintains collaborative relationships with internal employees. Take initiative to improve processes that will enhance customer satisfaction and/or increase company profitably
Manages projects from concept to implementation. Effectively identifies and communicates scope and objectives of project(s)
Work closely with all Alaska Communications internal work groups to obtain required signatures from each work group for each project
Consistently updates detailed customer profiles, sales activities and contact information
Performs other duties as assigned and completes projects not specified in this job description
Qualification
Required
Associate's degree in business administration, marketing or closely related field. Equivalent education, experience and training may be substituted for the degree requirement on a year-for-year basis
A minimum of three (3) years of experience in a customer service or sales environment to include selling products/services to business customers
Demonstrated proficiency working with the Microsoft Office suite, to include Word, Excel, Power Point and Outlook
Valid driver's license is required
Preferred
CRM proficiency preferred
Company
Alaska Communications
Alaska Communications provides an extensive, secure, and reliable network for cloud-enabled IT services statewide.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$415MKey Investors
Crystal Financial
2024-08-29Debt Financing· $390M
2021-01-04Acquired
2015-09-14Debt Financing· $25M
Leadership Team
Jesse Kleinbach
Vice President Carrier and Wholesale
Recent News
2026-01-19
2025-11-24
Morningstar.com
2025-05-09
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