Intact Technology · 17 hours ago
Architect (ServiceNow)
United States
Full-time
Remote
Mid, Senior Level
3+ years expIntact Technology is committed to customer success and employee fulfillment, and they are seeking an Architect specializing in ServiceNow. This role involves aligning ServiceNow platform capabilities with business outcomes, supporting enterprise initiatives, and contributing to platform architecture and solution design.
ConsultingInformation TechnologySoftware
Responsibilities
Serve as a technical advisor and day-to-day point of contact for assigned ServiceNow client stakeholders
Support projects of varying size to drive technology transformation and ensure solutions meet quality standards and objectives
Create and maintain architecture artifacts aligned to business/IT strategy and established platform standards
Contribute to ServiceNow platform architecture and governance (standards, roadmaps, and design patterns) under senior guidance
Support multi-module ServiceNow implementations across IT workflows and enterprise functions (e.g., ITSM/CMDB-CSDM, HRSD, SPM, and related capabilities)
Assist in designing ServiceNow integrations using APIs and event-driven patterns, and contribute to secure data/service models
Analyze current-state capabilities, identify improvement opportunities (cost, efficiency, experience), and support target-state and gap assessments
Support compliance with architectural standards, change control, and data management; stay current on ServiceNow releases and emerging tech
Qualification
Required
Bachelor's degree in IT (or related field) or 3+ years of relevant experience
3+ years consulting experience delivering in-depth analysis and platform solutions
3+ years working on an enterprise platform such as ServiceNow or Salesforce
2+ years supporting or leading technical resources on project-level engagements
ITIL Foundation Certification
Knowledge of enterprise architecture and governance frameworks (e.g., TOGAF, Zachman; ITIL, COBIT, PMI, Agile)
Experience creating architecture models and documentation
Experience delivering low-to-moderate complexity ServiceNow solutions at the project level
Experience supporting multi-module ServiceNow implementations (e.g., ITSM, CMDB/CSDM, HRSD, SPM, Discovery, Virtual Agent, GRC/IRM, SIR, SAM/HAM)
Experience contributing to ServiceNow integrations and data models
Experience participating in platform governance or ServiceNow implementations in one or more organizations
Strong stakeholder engagement skills; trusted partner, collaborative team builder, open to feedback
Preferred
Certifications: CIS Data Foundation (CMDB/CSDM) plus one additional CIS (preferred); ServiceNow CSA, CAD, and Implementation Badge
Benefits
Ongoing personal and professional development opportunities.
Flexible paid time off, plus 12 paid holidays.
Premium healthcare plans — Medical, Dental, Vision — including HSA and FSA options.
Qualified 401(k) program.
Virtual happy hours and team-building events.
Company
Intact Technology
Intact Technology empowers IT leaders to deliver meaningful business outcomes through IT software consulting and managed services.
201-500 employees
H1B Sponsorship
Intact Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (1)
2022 (1)
2021 (4)
Funding
Current Stage
Growth StageLeadership Team
Randall Fulk
Chief Financial Officer
Kenric Wong
Chief Architect & Director, Architecture
Recent News
2025-11-24
Washington Technology
2025-04-05
2023-11-08
Company data provided by crunchbase