Apolis · 15 hours ago
L3 Support Engineer Python & MongoDB
Draper, UT
Full-time
Onsite
Mid Level
$0/hr - $50/hr
3+ years expApolis is seeking an experienced L3 Support Engineer to join their team, specializing in Python-based applications and MongoDB databases. The ideal candidate will provide advanced technical support, troubleshoot complex issues, and collaborate with development and operations teams to ensure system reliability and performance.
ConsultingEnterprise ApplicationsEnterprise Resource Planning (ERP)Information TechnologyIT InfrastructureIT ManagementMobileSoftwareWeb Hosting
Responsibilities
Serve as the escalation point for complex technical issues related to Python applications and MongoDB databases
Diagnose, analyze, and resolve production incidents, ensuring minimal downtime and data integrity
Develop and maintain scripts and tools for monitoring, automation, and reporting
Document troubleshooting steps, solutions, and best practices for knowledge sharing
Participate in on-call rotation and provide timely responses to critical incidents
Communicate effectively with stakeholders, providing updates and post-incident reports
Collaborate with development teams to identify root causes and implement long-term solutions
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or related field
3+ years of experience in L3 support or similar roles
Strong proficiency in Python programming, experience with FastAPI framework and scripting
In-depth knowledge of MongoDB
Experience with monitoring tools, log analysis, and incident management
Familiarity with ETL processes and data streaming concepts
Excellent problem-solving and communication skills
Ability to work independently and as part of a team
Preferred
Experience with cloud platforms (AWS)
Knowledge of key management and encryption best practices
Familiarity with CI/CD pipelines and DevOps practices
Company
Apolis
Apolis is a IT consultancy that offers provides ERP solutions, hosting, assessment, web and mobile, IT staffing and IT workforce solutions.
501-1000 employees
H1B Sponsorship
Apolis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (15)
2022 (15)
2021 (12)
2020 (122)
Funding
Current Stage
Late StageLeadership Team
Amar Shokeen
President/ CEO
Rita Shokeen
COO
Company data provided by crunchbase