DLB Associates · 10 hours ago
Operations & Innovation Program Specialist
United States
Full-time
Remote
Entry, Mid Level
2+ years expDLB Associates is a company that helps organizations navigate the complex landscape of technology solutions. The Operations & Innovation Program Specialist supports day-to-day internal operations, manages the Innovation Program, and ensures effective communication and collaboration within the team.
Association
Responsibilities
Support employee setup/maintenance tasks in Microsoft Dynamics 365 Business Central (access coordination, resource/employee records, basic data upkeep as assigned)
Administer timecard/time sheet processes:
Monitor submission status, follow up on missing/late timecards, and support employees with basic questions
Ensure time is coded to the correct projects/engagements and escalates issues quickly
Produce simple reporting/exports as needed for leadership and finance
Maintain clear documentation and step-by-step guides for common timecard workflows
Assist with routine accounting operations such as document organization, basic data entry, invoice backup collection, and routing for approval
Maintain clean records and respond quickly to finance/admin requests
Support simple marketing operations such as maintaining lists, coordinating recurring activities, keeping trackers current, and supporting basic content logistics (compiling inputs, formatting, scheduling support)
Maintain and continuously improve the idea intake + scoring workflow
Schedule, run, and document Innovation meetings; maintain agendas, decisions, and action tracking
Keep the “menu” stocked: a prioritized pipeline of ideas/POCs that are ready for review
Revitalize and maintain the bounty board so it stays active, current, and visible
Administer awards workflows end-to-end:
Trigger automated award emails to HR for approval
After approval, trigger automated award emails to Payroll for payout processing
Track award status, maintain audit trail, and follow up to completion
Help design and implement a single app + automated workflows to manage the full lifecycle (intake → scoring → review → bounty/POC → awards)
Prepare and deliver a monthly Innovation update to a broad audience (leadership + staff)
Create compelling narratives from program data: wins, lessons learned, pipeline highlights, and what’s next
Facilitate live discussion with confidence—keeping energy high, engaging the room, and landing key messages clearly
Qualification
Required
2+ years in an operations/admin/program support role (or equivalent experience)
Comfort with timecard administration and recurring operational workflows
Proficiency in Microsoft 365 (Teams, Outlook, Excel, SharePoint)
Able to create and deliver presentations (PowerPoint) and speak confidently to groups
Operations execution: strong follow-through, detail orientation, reliable cadence management
Communication & facilitation: clear written updates, crisp meeting notes, strong stakeholder follow-up
Presentation presence: charismatic, captivating, confident presenter who can hold attention and make updates feel exciting
Process improvement mindset: naturally looks for ways to simplify, automate, and standardize
Experience with Microsoft Dynamics 365 Business Central (especially time sheets/resources/projects)
Experience with Power Automate / Power Apps / Microsoft Lists (or similar workflow automation)
Basic familiarity with marketing admin tooling (Mailchimp/HubSpot/Canva/social schedulers)
Experience running internal programs (innovation, continuous improvement, awards/recognition, etc.)
Benefits
Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option)
Flex spending accounts (FSA)
Dental and vision plans
Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26
401k with company match and self-directed brokerage account option
PTO including additional paid time off during the last week of the year
Company paid life insurance coverage for employees and their eligible dependents
Short and long-term disability, AD&D coverage
Professional development opportunities, tuition reimbursement and professional licensing assistance
Paid parental leave after one year of employment
Company
DLB Associates
DLB Associates is an engineering consulting company - rendering and design for residential and commercial sectors.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-12-16Acquired
Recent News
2025-12-30
2025-12-26
2025-12-18
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