JSG (Johnson Service Group, Inc.) · 23 hours ago
Applications Administrator
Austin, TX, US
Full-time
Onsite
Mid Level
4+ years expJohnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with 40 years of experience investing in people and companies. The Applications Administrator role involves providing support for software applications, administering configurations, and assisting in technical training and documentation.
B2BConsultingHuman ResourcesInternetStaffing Agency
Responsibilities
Provides support for software applications in areas such as configuration, deployment, installation, tuning, monitoring, maintenance and updating
Provides technical assistance and training on applications as needed to users and IT staff
Creates documentation for application support
Administers software applications in areas such as configuration, deployment, installation, tuning, monitoring, maintenance, updating, documentation and data archiving
Works with QA/QC team to test, review and document installation, operation and troubleshooting procedures
Assists in the design and implements backup, recovery, disaster recovery and monitoring plan for software applications
Provides technical assistance, customer service and problem resolution for applications supported
Develops and runs queries and other reporting for users
Adds/removes users from the application and/or sets up the application to utilize LCRA single sign on
Pursues new technologies, knowledge, training and problem resolutions
Researches, tests and develops these technologies
Acts as member of software application project teams under the direction of senior or supervisory level staff
May provide documentation for projects
Implements system enhancements
Assists in developing recommendations for application purchases and upgrades
May perform administration of application servers, including backup, recovery, disaster recovery, monitoring, tuning and documentation to ensure systems are available for customers
Understands and incorporates applicable functional area, field and operational aspects into administration activities
Adheres to NERC CIP (Critical Infrastructure Protection) Standards, NIST (National Institute of standards and Technology), ISA (Instrumentation, Systems, and Automation Society), and IEEE (Institute of Electrical and Electronics Engineers) as applicable to application supported
Qualification
Required
Four or more years of experience in providing troubleshooting, configuration, administration and support for software applications
A degree(s) in computer science, information technology or relevant field may be substituted per LCRA guidelines for certain years of experience
Knowledge of applications supported
Knowledge of computers, network components, operating systems and software applications as related to applications supported
Skill in providing customer service
Skill in verbal and written communication
Skill in troubleshooting
Skill in articulating complex, technical information to both technical and nontechnical audiences
Skill in meeting deadlines
Skill in providing training and mentoring to less experienced staff
Intermediate skill level in applications supported
Ability to work in a team environment
Ability to balance and manage competing high priority work demands
Benefits
Medical
Dental
Vision
Life insurance options
401(k)
Weekly pay
More
Company
JSG (Johnson Service Group, Inc.)
Johnson Service Group, Inc.
5001-10000 employees
H1B Sponsorship
JSG (Johnson Service Group, Inc.) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Greg Thullner
Chief Operating Officer
Dale Slater
Principal
Recent News
2026-01-16
2025-09-16
MarketScreener
2025-08-01
Company data provided by crunchbase