Nectar Social · 1 day ago
Forward Deployed Engineer
Palo Alto
Full-time
Hybrid
Mid Level
3+ years expNectar Social is building an AI-native social operating system for the new era of commerce. As a Forward Deployed Engineer, you will act as the technical bridge between Nectar's platform and enterprise customers, leading deployments and optimizing customer-specific solutions.
Artificial Intelligence (AI)E-CommerceMarketing AutomationRetailSoftware
Responsibilities
Own enterprise deployments end-to-end: Lead technical implementation for strategic accounts from pilot through production, ensuring rapid time-to-value
Build custom integrations: Design and implement integrations with customer systems (CRMs, CDPs, e-commerce platforms, Shopify, social platform APIs)
Configure and optimize AI agents: Tune our AI agents for customer-specific workflows, brand voice, and use cases
Drive product roadmap: Translate field learnings into product improvements; identify patterns that should become platform features
Partner with GTM: Support sales cycles with technical expertise; help close deals by demonstrating technical feasibility and scoping implementations
Embed with customers: Spend time on-site understanding their workflows, pain points, and opportunities
Qualification
Required
3+ years software engineering experience, ideally in customer-facing or platform roles
Strong TypeScript skills; experience with APIs, data pipelines, and system integrations
Experience with LLMs, AI agents, or ML systems in production environments
Excellent communication skills; comfortable presenting to executives and pairing with engineers
Startup mentality: high ownership, bias toward action, comfortable with ambiguity
Willingness to travel (up to 25%) to customer sites
Preferred
Prior FDE, Solutions Engineer, or Technical Consultant experience
Experience with Shopify, commerce workflows, or e-commerce integrations
Benefits
Health, dental, and vision insurance with 401(k) matching
Hybrid work model (Palo Alto office, 3 days/week in-office collaboration)
Company
Nectar Social
Nectar Social is an agentic community management and social listening platform for the world's leading businesses.
11-50 employees
H1B Sponsorship
Nectar Social has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Early StageTotal Funding
$1.8MKey Investors
Flying Fish Partners
2023-10-26Pre Seed· $1.8M
Leadership Team
Farah U.
CTO, Co-Founder
Recent News
Crunchbase News
2024-10-23
Company data provided by crunchbase